- Phone: 208-383-1000
10977 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was done quick, professional & made my carpet look & smell better.
Zerorez is great! They showed up on time, very professional, offered additional services and then did not try to up-sell me any further when I let my service professional know I was not interested. Will definitely be using them again. Thank you for an excellent cleaning job!
The technician was very helpful and informative and he did a great job cleaning my carpets. I was impressed by the rock floor cleaning he did on my entry and hall.
Doug was very professional and personable in his approach to explaining your services. He also did a very good job in cleaning our carpets.
No harsh chemicals,
Technician if you will was super informative and friendly. Explained everything before starting and the process and gave us estimates on future jobs we might be interested in.
Anthony was very likable and easy to work with. Did a good job on the carpets.
Great product. Great technician.
The Technician did a wonderful job. Always very courteous.
Prices are high when everything is added together... probably $200 more than the last carpet cleaning I had.
The carpets are left clean and soft. I like that you use fans to partially dry the rooms before you leave.
The job was great glad to give it a BIG TEN
Blue did a great job cleaning the carpets! He even got some slime out of our carpet in the family room. He was very respectful, explained the process well and was so happy to help give me quotes for the future. We will definitely use Zerorez again!
My technician was so awesome, he explained everything to me and was very respectful. Will defiantly use again and recommend!
Zerorez products and service make for very clean carpets, furniture and floors!
The technician did a great job and we are happy with the results. It was just very expensive and it seemed like the technician was always trying to upsell us. There were also some surprises on the invoice ie celling vents were $25 when I was told 'vents' were $18. It did seem like the vents really needed to be cleaned and the carpets look almost new-Hope it was worth it:)
Nick was amazing! He was super professional and worked quickly to assess our needs and to get a huge job done! We have a brand new white carpet that needed some special care and I was worried about it, but the zerorez magic worked! Nick knew which equipment NOT to use on specific fiber needs and left everything better than I had hoped possible! 10/10!
The process was thorough, and the technician was friendly, professional, and extremely knowledgeable.
some stains still on carpet in living room and bedroom. I had the pet treatment put down in the living room and it took two full days to dry. My feet were sticky after walking on carpet 24 hours later. I didn't know this would happen. All the other carpet is good.
Thank you for your review, we've been trying to reach out to you to get more information and to see how we can help resolve your concern. Please feel free to reach out to us, at 208-383-1000.
Always professional and do a great job!
No chemicals, no strong odor.
Service was quick so I hope technician did a good job cleaning carpets. Need more fan time on carpets since they got left soaked. Other than that good price on service(special running)
Timely, professional.
The service was great. Brock was very knowledgeable and did a great job.
No chemicals but very effective
My technician was fabulous. So kind and polite and friendly. I would use Zerorez again just because of him.
Knowledgeable and friendly. Very dependable and efficient. Customer service all around was great! I'm happy customer and highly recommend.
Carpet looks and feels great. $39 per room deal was ideal. We feel safe with chemical free cleaning for our young kids and puppy.
Carpets look new.
I appreciate how quick and responsive you were in setting up and appointment, having availability on short notice, and following up. It was a positive experience all around. Thank you!
There is no soapy residue in the carpets that attracts even more dirt to your carpets.