- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was great
Very courteous and friendly.
Great experience. Great job. Great service
Floor takes too long to dry
Your people! Anthony did an amazing job! He was pleasant and professional and very knowledgeable. It’s clear that he takes pride in his work. I will definitely request him the next time!
They did an incredibly good job!
We would just like to comment on the excellent service that we received from your employee, Nick, who cleaned our carpets! He we very professional, well-informed, and very personable. Nick went beyond an average carpet cleaning, to a top of the line cleaning! I told him, how much that I appreciated his attention to details, and he made sure that he focused a lot of heavy cleaning to the most soiled areas. Nick was extra careful to wipe up any water drips on my hardwood floors, immediately, as part of his expert cleaning. My thick, off-white carpet is 17 years old, and had been cleaned twice a year, every year. Our dog was injured in accident, and had peed several spots, accidently, from incontinence, while he was recovering. Nick was able to remove those spots very well, even though, we only paid for the basic cleaning. So, over all, I would have to say that Nick has cleaned our carpets better, than any other carpet cleaning that we have had! Please, thank him for us! Merry Christmas to all!
Cory was very friendly and informative.
Service was prompt and efficient.
no soap great for pets
Super courteous and no chemicals!
Clean carpets, no nasty smells, helpful service.
The carpets remained very wet for more than 24 hours. Your commercials on the radio claim that your process dries faster than other companies.
You also were advertising a special where if you pay for 3 rooms the 4th room is free with the donation of 5 canned goods. My son was the one that was home and he asked the guy if he could just clean a small 3 x 5 kitchen rug instead of a whole extra room and he said, no. Then he then asked if he could do our stairs and count that as a room and he said no, he would have to charge us for a whole extra room. He proceeded to take the 5 cans, and not do an extra room. I wasn’t there, but this this makes no sense to me.
Thank you & Merry Christmas
YOUR TECH WAS SO HELPFUL IN GETTING OUR RUGS CLEANED... HE WAS VERY INFORMABLE
IN CLEANING THE CARPET AND HOW TO KEEP IT CLEAN TILL THE NEXT TIME WE NEEDED ZEROREZ.
THANK YOU FOR THE GREAT JOB THAT WAS DONE..
It cost too much. Stains remain after lengthy drying. I should have just fine with the cleaning and let the per stains stay. It was not worth $200 but I hope it holds up. The technician was efficient and heloful..
Thank you for your review and for talking with us today. Please let us know if you would like us to send a technician back out. 208-383-1000
Andy was very kind and professional. Andy did a great job. Thank you.
Excellent service, very informative and helpful service tech. Thank you
This was my first time using Zerorez and it was a great experience. Ezekiel who was our technician came by and was very professional. He did an excellent job with our entire carpet and I look forward to using Zerorez’s other services. I will highly recommend them to everyone I know! Thank you Ezekiel and the team at Zerorez for a very pleasant first experience!
The woman that set everything up was great. The young man that came over and cleaned, Blue, was awesome! So nice, professional. And those ugly old carpets looked fantastic and there was NO lasting smell of any kind. I will stay long term customer and sing your praises to others! That's the best advertisement! Thank you!
The work was great, Craig was friendly. I would hire you again
Informative and spot has not come back.
Carpets stay looking like new, products are amazing ... they really work well
No residue to attract dirt
Friendly, thorough, easy to make appointments.
Blue went above and beyond thanks for your service.
Very professional, easy to work with. Scheduling was fast and the representative was very knowledgeable about the process and service provided.
The carpets are clean with no sticky residue which makes them look dirty a couple weeks later. Staff are thorough and courteous.
Products are pet and kid safe. Service is thorough and efficient.
Very informative and everyone been very kind.
Service was great, thank you Brock.