Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2021 — Rated 10 out of 10 by Glenn Edwards Zerorez Boise
What do you like about our products and services?

The professional staff and service tech was amazing. The work is top notch. My wife and I love the job done on our carpets and the vent cleaning was also amazing. Highly recommend Zerorez. You will not be disappointed.

Report a concern   January 31, 2021 — Rated 9 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

On-!time. Work was excellent and pricing was fair

Report a concern   January 31, 2021 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

The tech, Isikiel who shampooed our carpets

Report a concern   January 31, 2021 — Rated 10 out of 10 by A.K. Zerorez Boise
What do you like about our products and services?

ontime, professional, respectful, dried fast, good results

Report a concern   January 31, 2021 — Rated 8 out of 10 by J.D. Zerorez Boise
What could we do to improve?

Tech was nice enough. He put the pet spray but I think it was at the very end he sprayed something. He didn’t use much as far as I could tell. Said he would use a black light. Not sure he did. He was in and out in about 40 mins. I thought it was pretty fast considering last time there were two tech who came and it took them 1.5-2 hrs. Just hope he was thorough.

Report a concern   January 30, 2021 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

No soap residue!

Report a concern   January 30, 2021 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Great job! Had a sectional and the carpet cleaned. The sectional came out looking like new. Thank you!

Report a concern   January 30, 2021 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

The technician was very polite. I was asked if I wanted the technician to wear his mask. Explained the procedure in the cleaning of my carpet. Answered questions thoroughly in regards to also cleaning heat ducts and also their filter for the furnace.

Report a concern   January 30, 2021 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

Great service, great results! Won't go anywhere else.

Report a concern   January 30, 2021 — Rated 10 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

I really enjoyed the service tech. He was very considerate informative and did the job.

Report a concern   January 30, 2021 — Rated 10 out of 10 by J.Y. Zerorez Boise
What do you like about our products and services?

called on time did a great job carpet looks great

Report a concern   January 29, 2021 — Rated 10 out of 10 by Bob Hurst Zerorez Boise
What do you like about our products and services?

It cleans and stay cleans, services it good they explain what the do very we

Report a concern   January 28, 2021 — Rated 10 out of 10 by T.P. Zerorez Boise
What do you like about our products and services?

It works, the tech was very nice and explained it all very nicely

Report a concern   January 28, 2021 — Rated 10 out of 10 by H.L. Zerorez Boise
What do you like about our products and services?

It’s safe staff is friendly work is well done

Report a concern   January 28, 2021 — Rated 10 out of 10 by H.H. Zerorez Boise
What do you like about our products and services?

Appreciate the good service.

Report a concern   January 28, 2021 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Excellent customer service!

Report a concern   January 27, 2021 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Nick did an Awesome job. Professional, punctual, polite capable. Will refer without question. Best regards, Name removed

Report a concern   January 27, 2021 — Rated 10 out of 10 by V.P. Zerorez Boise
What do you like about our products and services?

The products due the trick and the service is wonderful.

Report a concern   January 27, 2021 — Rated 10 out of 10 by Renee Schultsmeier Zerorez Boise
What do you like about our products and services?

Great Service!

Report a concern   January 27, 2021 — Rated 10 out of 10 by B.A. Zerorez Boise
What do you like about our products and services?

He came on time. he was very cordial. he explained what he would do. he was very efficient. He answered my questions. I would definitely recommend the service! it did take quite a bit longer to dry than was anticipated.

Report a concern   January 26, 2021 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

This company is the best for cleaning your carpet!

Report a concern   January 26, 2021 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

Easy to schedule online.

Report a concern   January 26, 2021 — Rated 10 out of 10 by Kristi Swanson Zerorez Boise
What do you like about our products and services?

My technician was very professional, efficient, knowledgeable and did a fantastic job cleaning my sofa. It looks brand new again!

Report a concern   January 26, 2021 — Rated 10 out of 10 by R.M. Zerorez Boise
What do you like about our products and services?

We were very happy with the carpet cleaning. The technician was professional and knowledgeable. The price was very reasonable.

Report a concern   January 26, 2021 — Rated 10 out of 10 by S.L. Zerorez Boise
What do you like about our products and services?

The young man( his name is Jack) that cleaned my carpets was very concerned about booties on his shoes and mask and was very polite. The excellent job he did on my carpets and stairway was great. As I the past, Zerorez did a wonderful job. I will recommend him and Zerorez to everyone I know. Thank you again. Mrs. Last name removed

Report a concern   January 26, 2021 — Rated 4 out of 10 by W.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Had pet urine in my brand new carpets and had you guys out two times spent over $400 and my carpets still smell horrible!

Report a concern   January 26, 2021 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

carpets are very soft and dried quickly. the tech was professional and friendly. so happy how lovely our carpets look after the cleaning :)

Report a concern   January 25, 2021 — Rated 2 out of 10 by J.Y. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Felt like carpet did not get totally clean in traffic areas, also we had to clean up entry where the hoses had left water marks.
Here is a picture of stains we pulled of clean carpet

Report a concern   January 25, 2021 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Clean and easy

Report a concern   January 24, 2021 — Rated 10 out of 10 by Jennifer Daugherty Zerorez Boise
What do you like about our products and services?

Less shampoo residue l left on carpets. Professional and courteous service.


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