Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2021 — Rated 10 out of 10 by C.A.W. Zerorez Boise
What do you like about our products and services?

The technician did a great job!

Report a concern   February 27, 2021 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

It’s always a thorough cleaning and very fast drying time. Technicians are always professional.

Report a concern   February 26, 2021 — Rated 10 out of 10 by Laura Riecker Zerorez Boise
What do you like about our products and services?

We only have the carpets cleaned. We don’t do any extra.
We always use Steve. He does a fabulous job

Report a concern   February 26, 2021 — Rated 10 out of 10 by M.J.V. Zerorez Boise
What do you like about our products and services?

You are the best! Your technicians were fantastic and performed exactly as I expected. My carpets look great!!

Report a concern   February 26, 2021 — Rated 5 out of 10 by S.L. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I just did not receive the results I had expected for a $300 sofa cleaning. It looks the same as it does when I use my little personal carpet shampooer.
Your employees were very kind and prompt.

Report a concern   February 26, 2021 — Rated 10 out of 10 by P.T. Zerorez Boise
What do you like about our products and services?

The technician was very polite and professional. Went to great lengths to ensure furniture, walls, corners, etc were protected during his work. Arrived during the set time frame. Have used Zerorez before and will continue to use them in the future.

Report a concern   February 25, 2021 — Rated 10 out of 10 by Kaye Christensen Zerorez Boise
What do you like about our products and services?

Technicians are very professional and work hard. The Zerorez product cleans my carpets beautifully.

Report a concern   February 25, 2021 — Rated 9 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

Quick, responsive, clean and neat

Report a concern   February 25, 2021 — Rated 10 out of 10 by Tom Wheeler Zerorez Boise
What do you like about our products and services?

Pet safe, knowledgeable workers, great customer service

Report a concern   February 25, 2021 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

Timely and professional services. Carpets are fresh with no lingering odor. Great price

Report a concern   February 25, 2021 — Rated 10 out of 10 by A.F. Zerorez Boise
What do you like about our products and services?

We had a great technician, he was very knowledgeable and accommodating and did a great job.

Report a concern   February 24, 2021 — Rated 10 out of 10 by J.O.B. Zerorez Boise
What do you like about our products and services?

We had the most wonderful technician, he called and came early. Set up equipment in an organized major. Worked hard and the carpet came out beautifully. The best carpet cleaning I have had in 20 years. He dried it with blowers and was completely done in about and hour. Fast, and efficient, will use only Zerorez from now on

Report a concern   February 24, 2021 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

Professional, quality results, and prompt

Report a concern   February 23, 2021 — Rated 10 out of 10 by Sheryl Barghoorn Zerorez Boise
What do you like about our products and services?

Very professional

Report a concern   February 23, 2021 — Rated 10 out of 10 by Pat Grimmett Zerorez Boise
What do you like about our products and services?

The Tech was great, I told him about the remodel and the abuse my carpet had taken inspire of trying to cover it. Lots of people, 3 cats (long hair) and a 120 dog and construction.
My husband and I both noticed what a great job he did. See you in 6 months
Pat & Ken

Report a concern   February 21, 2021 — Rated 5 out of 10 by E.T. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My house smells like a wet dog after our carpet cleaning. It did not smell like this before!

Response from Zerorez Boise:

Thank you for your review, and for giving us the opportunity to fix the problem!

Report a concern   February 21, 2021 — Rated 10 out of 10 by James Hutchens Zerorez Boise
What do you like about our products and services?

My carpets are cleaner when you leave.

Report a concern   February 21, 2021 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

Tech was very knowledgeable and very professional.
we were very happy with the results of the carpet cleaning and we were happy to find out that Zerorez provided other services and will be having our shower doors treated to get rid of the heavy water build up.
We are very happy with the service we received.

Report a concern   February 20, 2021 — Rated 10 out of 10 by Bill Blecklemm Zerorez Boise
What do you like about our products and services?

Very good, the service tech was informative, clean and well spoken. Our dogs liked him and that says a lot! The carpet came out looking and smelling clean, this is the second time we have used Zerorez and will continue to do so for our carpet cleaning needs!

Report a concern   February 20, 2021 — Rated 9 out of 10 by Jason Jackson Zerorez Boise
What do you like about our products and services?

Great service, very respectful and felt well taken care of. Carpets turned out great!

Report a concern   February 20, 2021 — Rated 10 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

Very respectful and professional.

Report a concern   February 20, 2021 — Rated 10 out of 10 by Lisa Steiner Zerorez Boise
What do you like about our products and services?

Great service and Sebastian knows his stuff!

Report a concern   February 20, 2021 — Rated 10 out of 10 by Justin Roek Zerorez Boise
What do you like about our products and services?

Friendly and quick service.

Report a concern   February 19, 2021 — Rated 10 out of 10 by Florence Colleen O'Tyson Zerorez Boise
What do you like about our products and services?

Your service and results were very good

Report a concern   February 18, 2021 — Rated 10 out of 10 by David Torres Zerorez Boise
What do you like about our products and services?

Great customer service, great prices. Our Technician was Brock and he was courteous and respectful and informative. Great results.

Thank you

Report a concern   February 18, 2021 — Rated 10 out of 10 by T.K. Zerorez Boise
What do you like about our products and services?

Like the cleaning products used; not toxic, hazardous or causing severe issues on carpet, furniture and are pet friendly.

Like the citrus smell of the pre app product applied to carpet prior to cleaning.

Report a concern   February 17, 2021 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

No soap in the cleaning

Report a concern   February 17, 2021 — Rated 10 out of 10 by Alan Morrison Zerorez Boise
What do you like about our products and services?

Great job answering questions and cleaning the carpets and upholstery

Report a concern   February 17, 2021 — Rated 10 out of 10 by Stewart Lawrence Zerorez Boise
What do you like about our products and services?

Timely and thorough

Report a concern   February 17, 2021 — Rated 8 out of 10 by L.O. Zerorez Boise
What could we do to improve?

I think they did a great job. I never knew my carpet could be so clean. I just wish it went all the way to the very edges by my tile is all. But I think I can clean that part myself.


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