- Phone: 208-383-1000
10977 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ken was a fantastic technician! Extremely thorough and answered all our questions. Is definitely use Zerorez and Ken again!
Zerorez is the best carpet cleaning I’ve experienced. I appreciate the clean water method of carpet cleaning, leaving no soapy residue that attracts dirt as other methods do, and it is fast drying. Our carpets clean up so well, and stay looking great for a kind time.
Greg was knowledgeable, helpful, and un-rushed.
Great job. My carpets look and smell fresh. Thank you
Quick and convenient
NOTICEABLE RESULTS AND QUICK DRYING.
everything!
Our tech was very professional, informative and polite!
Do a real good job and are very helpful if you have any questions.
The rep offered other services but was not pushy.
Very professional and courteous staff, and my carpets and chair look AMAZING!! My white armchair that had seen better days looks brand new. I’ll continue to use this company & recommend them to friends and family.,
Very courteous explained every thing well. He was polite and professional.
Professional techs
Prompt and courteous
Easy to use scheduling system
Took care of our needs in a timely manner and had good knowledge of how to take of our problem.
Did a fantastic job! Would use them again!
Sorry- but I already did this yesterday- I love the service - the men were very kind and professional
The man cleaning the carpet was very informed on the benefits of Zerorez. Very professional on all accounts
Nick does a wonderful job and is very thorough and explains everything very well.
Zero Rez was timely and efficient and did a nice job cleaning ducts in my house. They also offered a permanent, cleanable air filter that will save money in the long run with filter replacement costs.
Sebastian was amazing. He took the time to explain all the treatments and how each would benefit us now and in the future.
He gave us recommendations on when we should have carpets done again due to some wear and have us helpful tips on how to keep up on maintenance until next cleaning.
We would live to have him again and look forward to more services in the future.
He did a good job, but he did let the dog out the front door when he left and failed to tell us about it. We were very lucky to find her.
The cleaning is phenomenal. I do think, however, that door stops, door jams should be used so that the hoses are not sliding into the home. Also, as I was leaving my home, I noticed that one of my plants were completely ripped out of my garden bed. My plants are dead and need replaced anyway so I’m not too upset about it. Overall, I am very thankful to have someone come into my home and clean my carpet.
I was pleased and surprised that you offered to come back to redo the arms of the chairs that didn’t come clean.
I use zeroez when you offer good discounts. The only improvement I would suggest is that if you charge more for large areas, you should charge less for smaller areas (bedrooms without much floor space). I didn’t have a problem this but I’ve had friends complain about companies that do that when they charge per room.
Brock did an amazing job in our home
He listened to us as we explained our situation with our carpet and the desired outcome we were hoping for. He was honest, direct, hard working and was aware of the problems. He cared about the outcome of the service he gave. His performance and outcome was above our expectations.
Thanks Brock and Zerorez!
The tech that came out was great! He did a wonderful job cleaning my carpets and explained the whole process!!
Great price, convenient and wonderful outcome!! My Wool rug looks amazing!
Very courteous and friendly technician. Used shoes covers and plastic corner guards.
Excellent work by a courteous tech.
The tech was very courteous and did an excellent job. The carpets look wonderful and they even smell good too.
Pricing is great, service was awesome.. everything done online with appt and payment.. carpets nice and clean ..