- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think the technician did a good job except the area rug didn't even feel damp so I'm not sure if that was done or not.
The carpets look so clean. AND the technicians are very considerate and knowledgeable.
Great service. I called and you guys were able to set up an appointment quickly with a time that worked for us. Jordan did a wonderful job. Thank you.
My carpet looks great. Smells fresh. Dried quickly. Can’t say enough.
It’s expensive, but it actually works.
I loved how the carpets looked when finished. I loved how fast it dried. I loved how there wasn't any smell when finished.
Fast, convenient and friendly.
I love that there are no chemicals!
The techs always show up on time and do a great job!
The technician was very friendly, knowledgeable and punctual. Gave me plenty of great feedback. Answered all my questions. I will definitely recommend zerorez to everyone.
Blue was super friendly and a pleasure to work with. He explained everything that was he was going to do before he even stepped foot into our house. I recommended my place of employment to use Zerorez.
Andy was very professional and kind
I was a little disappointed with the tile floors. Thought the grout would look better than it does. Not sure why.
The shower was cleaned and sealed. We had been told before when your shower is sealed, the grout won't change colors when it gets wet. It does so unsure if the previous statement is true or if the sealant wasn't applied properly.
When the carpet on the stairs was being cleaned, the machine fell (I heard it and saw what happened). Employee didn't say anything to me so assumed everything was ok. Forgot about it until a couple days later when I saw the wall had been nicked up by the machine falling. Disappointed nothing was said.
After cleaning, my carpet looked almost brand new. And it's over 8 years old. The technician had a great personality and a vast knowledge on carpet info. He took good care by putting on booties, put protection on cupboard corners and got here within the 30 minutes from when he called. Will be telling friends about how satisfied I was.
Many thanks to David for doing such a thorough job and engaging in a friendly, honest manner. We are happy with the service. Thank-you! :D
Carpets look clean
My husband and I moved into a 20 year old house recently. The carpets looked as though they had never been cleaned before. After zerorez came, they’re looking brand new and no longer have old pet odor.
Tech was amazing and insightful. Very informative and professional.
I really appreciate how I given a price when I schedule my appointment, then after a quick walk through with the technician, then price is verified. I also appreciate how professional and friendly the technicians are. This time Sebastian cleaned our carpets and he was so great at answering my questions and sharing information about my service and my carpet that I didn’t know previously. I’m always surprised at how quickly they work as well.
Upholstery and carpets are very clean and stay clean longer than other companies I have tried.
I really liked the service technician!
Loved working again with the Zerorez. This was the 3rd time that I used your services,
Super friendly technician came out to the house and was very professional. Explained everything before starting the work. Carpet and tile cleaning was well done. Thank you!
I had 3 bredrooms and an area rug cleaned. Steve did a great job. I will definately use Zerorez again.
I felt like the carpets were cleaned better than ever, I liked the technician. I do think you should give him more time because I think he felt rushed to get into his next appointment.
I had my chairs cleaned and the arms didn't look as clean as I had hoped.
Other than that, I am always happy with the job zerorz does. The price charged was what was quoted to me. I was offered other services, but no high pressure- which I really like.
Thank you for your review- we have been in contact, and are working to resolve your concerns. Thank you!
Dave was awesome!!
Great service, great personality of the tech- very professional! The process was simple and clean. The tech took great care of his equipment and my house. Will use you guys again. A+
Honestly, I felt nickeled and dimed the entire time the technician was here. All I wanted was clean carpet, and apparently it was going to cost me an extra $50 per room for pet odors. One room still needs attention as it still has urine spots. The technician sounded like a used car salesman with his “ok, last offer, fiber protection is now at this price”. I would not recommend to anyone and will use a different company next time.
Did a great job on my carpet's and explained the entire process thoroughly