based on 1536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
awesome customer service, kind & friendly. very relaxing & love the warm face towel
Ashley cuts my hair exactly the way I want it.
Good stylist
The price of the haircut is very reasonable. My a on and I got our haircut in about 45 minutes.
My stylist, Sitlaly, did a great job cutting my hair and when I asked for a hair cut that was drastically different than what I walked in with, she made sure that is what I wanted by explaining and showing me how short that would be before proceeding.
I like how fast and efficient it is
Great haircut
Price, care, ease of appointment
Thy give a very male-centric hair cut, not just a generic trim. Always seem to understand what looks best on MY head. Friendly, fun conversations, make the whole experience pleasant.
Efficient, local, good haircut.
Add ons to my haircut because it was my first visit.
Short wait and Becky was very attentive to how I wanted my hair cut. Did a Great job!
Alezandra was great very amiable and a great personality!
We were blessed. I had my three children with me and three of us got haircuts. The ladies working really made it a fun welcoming environment for all of us. My youngest son (4) always looks forward to getting his haircut there.
Mirza did a fantastic job!
Mary W is great. I also like the new Jordan Ranch location. Already recommended to coworker
I like being able to check in from anywhere and arrive on time for my appointment.
The service provided was excellent. Thank you.
The ease of joining the lineup - and the notes that are made in the system. My son is 9yrs old - and he can have very specific requests at times - and they have always done a great job!
Leyla is my stylist and she's awesome. Always cuts my hair the way I like it, and I never have to remind her. Also she's not pushy with the product sales, but reminds me in case I need more. I prefer it that way. I go to this location mainly because of Leyla.
Tammy is awesome!
Pia is awesome. She does a fantastic job every time. Also, the ability to book an appointment keeps me locked in.
Very nice young lady.
Jasmine is amazingly talented and the quality, cleanliness, and atmosphere of the salon is top notch. I love the full VIP treatment!
I am giving this location a zero because the service was poor from start to finish. The stylist, Baraa, misread the notes on my haircut and began giving me the wrong type of fade. I had to stop him before he went too far and correct him so the cut wouldn’t be completely ruined. Even after that, the haircut was done incorrectly and looked bad enough that I had to go to a different barber afterward and pay again to have it fixed.
On top of that, when I checked out, he attempted to add an extra charge of about $11 without explaining it beforehand or asking if I agreed to the upcharge. When I questioned it, he admitted it was something he was “supposed to add” and removed it only after I pushed back.
The entire visit also took nearly an hour, far longer than it should have for a basic haircut. Between the incorrect cut, the attempted undisclosed upcharge, and the excessive time spent, I will not be returning to this location. I am requesting a refund for this service.
The staff was not welcoming, the apron used was dirty
Morgan is so great. My son actually looks forward to getting his haircut just to spend time with her. She does a great job and is so patient with him.
The price. The stylist was great. But the prices are too high.
I love my stylist Bri and she’s the main reason I go. She does my hair right while also being a genuinely kind person when talking to me. So much so that I let my hair grow out all of winter break and the first thing I did when I came back was get an appointment with her.