based on 5872 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Maricel is the best!
Great styles.
It’s super easy to get it without a wait using the app. The stylist are always good
All the cutters are great.
The staff was very friendly to my kiddos. We got quick and wonderful haircuts. We saw Ms. Erica, Karina and Marla. They all did wonderful! We will go to this sport clips again.
Good service
Amy is Great !!
Haircut = 2
Only one sideburn was cut and my neckline wasn’t even touched.
Customer Service = 1
I signed up on the app. Received a message I was on deck. Arrived at the store to check in and my name wasn’t on the board. I was asked “are you sure you signed up?..maybe it was a different store….i don’t know what to tell you”. It turns out that the receptionist was using my check in on a different First name removed. Once her customer brought it up, she never acknowledge she had made a mistake or apologized. I realize it was a mistake, but after I showed my phone and the Checkin in and the store were all correct, I apparently was still the one that screwed up. This is the second time customer service has been terrible at this store and the haircuts are on par with the level of service at this point.
Eva provided a great haircut and outstanding service!
Stylist knows exactly how I like my hair to be cut.
Staff is amazing. Daryl always does a great job with my one year old. She’s patient, friendly, and attentive to detail. Wendy has also been amazing!! Love the positive and friendly environment these ladies provide.
Great haircut and very nice professional personnel!
N/A
Friendly, professional and competent staff.
The Brenham manager is simply the best.
Best haircutter and best experience! I always leave there looking AND feeling better.
If all your locations are managed this well you have a winning formula!
Great service and comfortable experience.
I like the online check-in. The mvp is always good when you have a few more minutes to spare. But the regular cut is good as well. I like washing and hot towel to get rid of the cut hair. Very good experience.
Love the early check-in on the mobile app, and the workers are always nice and cut my hair exactly the way I like it. I also like that they are able to know when my last haircut was, and what they did on my previous cut.
Fast and friendly
Quick in and out. Leslie made my day with her kindness & positive outlook.
She was a treat. I’m looking forward to seeing her again.
Always a great haircut at a decent price, and you get to watch sports as an added bonus! Why would u go anywhere else?
The stylist was great.
I like that it's quick and easy to get an appt.
They always do a great job and I appreciate y'all! They always cut my hair right!
It is all good just not happy with the service
Because of the previous visits they know exactly how to cut your hair.
Employees are very courteous and friendly!
Bao was very friendly and understood, as well as performed, what my son and I wanted our haircuts to end up as. He paid attention to detail and helped us know how to style our hair and showed us what products are needed and how to apply them for a better outcome.
Excellent service
Gabi was awesome! She did a great job