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Customer Testimonials
Good pricing and equipment and warranty.
Very nice people and very helpful
Customer service was 100% Shannon Jones was absolutely the very best to deal with so polite and professional. I would recommend him to anyone wanting to sale there car A++++++
Very friendly and nice and took very good care of me
Catarina was my main contact person when I first reached out to Genesis off Lexington re: a GV70. She answered all of my questions. She is very caring and competent.
Never a long wait and always done to perfection. The employees are very pleasant!
They always give the very best service.
Nice folks to work with
They were courteous and pleasant while I waited for the service to be done. As far as I know they did a good job!!
Good customer service!
Easy deal, nice sales team. Pretty quick!
The staff was very friendly and helpful. They were also quick to return calls and emails.
Great car for the money. Very good experience with Dave Sharp!
Great service. No pressure from salesman when trading cars, just very knowledgeable and willing to explain features to help make best decisions for my individual needs. No keeping you in showroom for hours to negotiate. Interested in future business.
They was quick and on time
I love that I had brought a good quality vehicle understand this sounds good to me. What party is thorough honest and assuring that I was in a great product for my money. Also ever since I’ve had a car from Don Franklin the service is always good. I have not had any issues service is always quick and quality. No issues no concerns always an awesome customer service job.
work is always done as requested and paper work presented for me to keep.
Fair prices, on time service. Cares about my car.
Great experience. Chad was a great salesman. He knew exactly what to do. We appreciate his help and we appreciate the ease of process to purchase our new SUV.
All of the associates are very nice and helpful.
My sales rep was very friendly and helpful
Like our new gv80 and had great service!
Friendly and professional
My experience with Don Franklin ‘s Auto was an awesome experience! My salesperson Ms. Lindsay was kept it honest and well informed! She treated me like we had know each other for a long period. I will be referring my family and friends to this dealership! Thank you all once again for your services!
EVERYTIME, I BRING MY SUV THEY ARE VERY NICE AND FAST
Great customer service
Nice people.
Quick results.
RLD
We love the service department in general and Ralph specifically. He is very helpful and keeps us up to date as the cars are being serviced. You have a winner in him!!!
We also always stop by and see our salesman, Jamal Wagner. He sold us our 3 Santa Fe vehicles and his honesty and expertise is evident but most of all is his caring attitude. He wants to do the best thing for us and we rely on him for his valued opinions.
Could not be happier with Don Franklin mainly because of the two above gentlemen.
Thank you very much,
Bob & Debbie Waitkus
P.S. We also love the vehicles!
Service techs were very nice - staff was very polite and helpful when booking the appointment…
Thank you
Kim
I appreciate Chris' help in getting my camera fixed and keeping communication high in foxing the problem.