Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   August 8, 2023 — Rated 10 out of 10 by Pauletta Clay Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I did. Ot expect to walk out of there with a new car, not only did I but I was able to take home the suv of my dreams!! It was the best service I have ever received. I am grateful to Kanon Bennett for all he and his crew has done for me!! #foreveraclient

Report a concern   August 8, 2023 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I’ve worked with Chad Givens on 3 different occasions and he never disappoints. He gets me in the car that I want every time.

Report a concern   August 8, 2023 — Rated 10 out of 10 by L.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Employees are professional and friendly, and the work done on my car is always done right.

Report a concern   August 8, 2023 — Rated 10 out of 10 by Delbert Hampton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly

Report a concern   August 8, 2023 — Rated 10 out of 10 by F.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   August 8, 2023 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Chis is an exceptional employee. Always smiling and helpful. Very knowledgeable about your cars needs and possible time frame for getting it fixed. Makes having to have worked car worked on a little less stressful. Thank you Chris for all you do.

Report a concern   August 8, 2023 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Misty Roberts is very professional, honest and works hard to find just what we want. She’s the best sales person we have ever had. After a total of seven cars for us and our extended family, she is what keeps us coming back. And of course we love our Hyundia’s!

Report a concern   August 8, 2023 — Rated 10 out of 10 by Hannah Warren Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The vehicle I purchased was exactly what I needed at the best possible price point. The service, especially David, made the process seamless. He quickly guided me to the car that made the most sense for me and my budget. Also, I never felt pressured throughout the entire process which I appreciated a lot.

Report a concern   August 7, 2023 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We had the best sales rep ever! He was not pushy like most sales reps. He didn't hover over us when we were "just looking". Once we decided on the vehicle we were interested in, he went above and beyond! He was extremely down to earth and made us his top priority! He was extremely helpful with all questions for the tucson we purchased and all the way to the financing part. He took the time to come show us how to work/set most of the features that came on this vehicle, before we left the lot. So when training your new reps/salesmen, i would recommend that you let Jeff York, teach them how to treat your potential customers. Mr Jeff York deserves recognition and a raise!!! I will be giving Mr. York's name to others interested in purchasing a new Hyundai.

P.S. loving the new Tucson as well

Report a concern   August 7, 2023 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Service is awesome there. Very helpful. Misty Roberts and Richard Conrad are great assets to this company.

Report a concern   August 6, 2023 — Rated 10 out of 10 by Kristie Atkinson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Super fast. No pressure buying experience.

Report a concern   August 5, 2023 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Local, friendly good service.

Report a concern   August 3, 2023 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great vehicles with great features at a great price! Also, this was the 2nd time we’ve worked with Jamal and he made the entire process very easy and stress free. We will definitely be back to see him in 18 months when our youngest child needs a car. 😊

Report a concern   August 3, 2023 — Rated 10 out of 10 by Barbara Clevenger Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Knowledgeable salesmen and dedicated, friendly service.

Report a concern   August 2, 2023 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality, amenities at great prices. Great salespeople. Thanks to Misty Roberts. She’s the best.

Report a concern   August 2, 2023 — Rated 10 out of 10 by Rechelle White Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The welcome and how the dealer sales person explain everything to you about the vehicle that you're about to purchase I highly recommend other customers to go to Don Franklin car dealership and ask for Ty Cobb and if he's not there, I believe the experience of other sales person will give you great experience and lead you in the right direction to purchasing a vehicle entry to respect and honor. thank you so much from the dealership to the service department. This is my first experience with you are and may God bless the owners, business and honesty.

Report a concern   August 2, 2023 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Trevor Huber was attentive without being overbearing. He kept me informed during the 3+ month process to order and take delivery of the Genesis GV70. I would be happy to do business with him again.

Report a concern   August 1, 2023 — Rated 10 out of 10 by H.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We were so thankful for the helpful service we received. I chose and purchased a car in just a few hours thanks to sales associate David Sharpe and sales consultant Michael Chisley Jr. And we love our beautiful new car!

Report a concern   July 31, 2023 — Rated 10 out of 10 by H.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Easy and quick. Great people there. Special shout to Lindsay Anderson! Thank you!

Report a concern   July 31, 2023 — Rated 10 out of 10 by H.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Shout out to Jeff York for finding me the best car and working a great deal. Thanks Jeff!

Report a concern   July 31, 2023 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service department and courteous employees.

Report a concern   July 31, 2023 — Rated 10 out of 10 by David Stringer Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I was very at ease to work with this company and the salesman . There was no pressure and everything when smith.

Report a concern   July 31, 2023 — Rated 10 out of 10 by Patricia Kielman Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very pleasant buying experience. Friendly and knowledgeable people.

Report a concern   July 31, 2023 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Be alive today is a lot of car for the money and my salesperson was super.

Report a concern   July 29, 2023 — Rated 10 out of 10 by Hailee Eades Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Dave kept pulling the car I’ve been wanting from other dealerships to make sure you all had it in stock when I came. I finally was able to go and get it and he already had everything ready to go, had all my information all I had to do was sign. I love my car and I’m so thankful to get an Elantra again.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Michael McNeely Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

CJ Bush did an outstanding job searching for the right car for my daughter. He sent me options for about 3 weeks before we found the best car for our needs. CJ made the buying process very painless. His professionalism was clearly an extension of personality of this dealership.

Report a concern   July 20, 2023 — Rated 10 out of 10 by B.P.I. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was easy to deal with and worked with me to get the vehicle I wanted at a fair price and rate.

Report a concern   July 12, 2023 — Rated 10 out of 10 by L.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Trevor was very informative. The process was smooth and simple

Report a concern   July 12, 2023 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely

Report a concern   July 12, 2023 — Rated 10 out of 10 by R.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

People are nice and informative and you don't have pushy salesmen can't stand that.


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