- Phone: (859) 263-5020
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Customer Testimonials
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Good service
Ralph was great. Very nice and kept me updated on what my car needed!
Competence
Courteous and professionalism.
I was impressed with salesman Jeff York in buying my new Hyundai elantra,he was very knowledgeable of explaining all details of the car and the processing of the agreement. This was 7th Hyundai Elantra I have purchased in last 20 years. Wouldn't drive anything else.
Our sales person was very helpful.
That would be Kelvin Lucas.
After using a different dealership for service and consistently being let down, I gladly made the switch to Don Franklin. They go above and beyond every time! I'm always satisfied with work completed, the level of communication, and their friendliness! Will make the drive every time to go to them!
Prompt
I recently bought a Hyundai Tucson Hybrid. It is undoubtedly the nicest vehicle I have ever owned. Also, the personnel who work at Don Franklin are very professional and customer oriented. My sales representative was Jamal Wagner. He was very professional, polite, helpful, and never once pressured me into a decision. He was answered all of my questions and was very patient. He made my buying experience very pleasant. He has also been available since my purchase to answer any questions I might have. I would also like to thank Mike in the finance office for expediting my loan quicker than I have ever experienced before. Mike was also very polite and professional. Overall, I had the best car buying experience I have ever had and would recommend Don Franklin to all of my family and friends.
Punctual and great at explaining things
Quick and friendly staff
They give me text updates of the status. Washed my car when they returned it.
Very efficient, friendly staff and reasonable prices..
Service department was courteous, Time, conscientious and effective in getting our service needs taken care of
Kanon was a very nice, and professional employee of yours. Very smart, very helpful.
Responsive. Not pushy. Knowledgeable. Professional.
To date and thru the purchase process Darryl Bond has been helpful and informative, only had vehicle for four days so difficult to give much definitive information.
I have already filled out this request but did not finish it because of privacy
Courteous staff
Courteous and knowledgeable service staff!
Very pleased with service advisor Alexis accommodating my schedule while accomplishing service recalls and routine maintenance. Thank you.
Chris is friendly, efficiently, knowledgeable.
Friendliness. Prompt service.
Get service work!
Prompt & courteous
Prompt and Courteous Service.
Swift and cordial.
i like the way they communicate with vehicle owners
Everyone seemed very friendly and a pleasant place to work in contrast to some dealerships .Kelvin was a pleasure to do business with and would buy there again.
kelvin