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Customer Testimonials
For my first lot experience, this was a good one! Ty was absolutely fantastic and helpful which made the experience even better.
Misty was amazing, she gave great and prompt service
Friendly and a pleasure to work with.
Fast and Friendly Service
It was a great experience from start to finish. It was not the stereotype car sales, that you may expect. The staff is knowledgeable and well rounded. I would definitely recommend this place to a friend. A special thanks to Jeff York for his professionalism and helping me drive off with my brand new car!
Wouldn’t take my vehicle any where else
Service was done quickly and everyone was very friendly.
The service department was very nice and efficient. I was promised my suv would be ready in an hour and it was.
Good customer service and competitive prices for quality product
The service staff was friendly and answered all of my questions regarding my warranty package.
Customer Service has always been great the past 5 years I've been with Don Franklin! From the sales team to the Service team!
Thanks Don Franklin!
Friendly and easy to arrive at a fair price.
Large selection of all types of vehicles. Me Ty Cobb was an excellent salesman.
Friendly Staff. Great service.
I have received excellent service every time I bought my car in. Everyone is kind, courteous and very accommodating. I would certainly recommend you.
Prompt to serving customers and very ready to help with ideas
Very helpful and friendly service. Jamal Wagner has assisted me on my last two vehicle purchases and both times he has exceeded my expectations.
The staff is friendly and I can drop my vehicle off on Saturday.
Very friendly.,
good customer service
pay special attention to customer needs
Vehicle service is excellent
It was a great experience. Dawn Dotson was friendly. I will be sending my friends to her!
Truly a fun relaxed dand non intimidating environment.
For a basic oil change, tire rotation, and general check-up, you all did an exceptional job. Efficient and quick, with very pleasant staff.
This is our third Hyundai from this dealership. Outstanding people and service!
Service was perfect
Jamal did a great job! He is the man!
Service was fast and efficient
Santa Cruz limited so far I couldn’t ask for anything I. Like all the bell and whistles and this one had Way more than even new about I traded in 2018 caddie ct5 with everything. I did miss the caddie seat more comfortable and the memory on the seat.but I need more time to drive the Santa cruz

Service is great waiting to get in the problem. Everyone was professional and great hospitality. Thanks