Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   June 27, 2023 — Rated 10 out of 10 by Christel Matthews Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very patient, and very diligent on making sure the customer gets what they want. CJ is the bomb.com! He made sure my son was taken care of, And as a parent he kept me in the loop! Thanks again!

Report a concern   June 27, 2023 — Rated 10 out of 10 by W.L.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my car and all the services offered
By don Franklin

Report a concern   June 27, 2023 — Rated 10 out of 10 by Paul Sprague Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Honesty. Quality.

Report a concern   June 26, 2023 — Rated 10 out of 10 by S.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love the service department because they are courteous and prompt.

Report a concern   June 26, 2023 — Rated 10 out of 10 by Judd Hubbard Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

This is my fourth vehicle purchase from Don Franklin. I am treat kind and fairly and it is sincerely appreciated.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Lori Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love getting fast and friendly service from your always helpful staff!

Report a concern   June 24, 2023 — Rated 10 out of 10 by K.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was for a recall item and was completed on time. I would recommend to others.

Report a concern   June 24, 2023 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly service.

Report a concern   June 23, 2023 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your cars are great an the service ( oil changes are done on time )

Report a concern   June 23, 2023 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis is helpful and makes me feel like a valued customer. I also feel as if my car gets professional care and service.

Report a concern   June 23, 2023 — Rated 10 out of 10 by B.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and insightful.

Report a concern   June 22, 2023 — Rated 10 out of 10 by Patsy Hickland Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Their service is always, very respectful and kind. They always explain what they did and give opinions about what if any you need to do next!!! I always take my car there,!!!!!!

Report a concern   June 21, 2023 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

friendly service

Report a concern   June 21, 2023 — Rated 10 out of 10 by Melony Benassi Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They checked many more things on my car than I was expecting. They thoroughly inspected and cleaned my vehicle. Very pleased.

Report a concern   June 21, 2023 — Rated 9 out of 10 by Kathleen Deboer Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

People are friendly and service is good. It's very expensive.

Report a concern   June 21, 2023 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent service and love my new Tuscon

Report a concern   June 20, 2023 — Rated 10 out of 10 by Eddie Miller Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and follow up. Only issue was;
I had the recall work done on the seal belt tensioner. It was, what looked like a messy job cutting plastic pieces etc. Please make a small effort to at least vacuum the cut pieces upon completion. I had to take my car to the car wash and use the vacuum to clean the floor, both front and back. Thank you.

Report a concern   June 20, 2023 — Rated 10 out of 10 by G.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and professional

Report a concern   June 20, 2023 — Rated 9 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time, considerate of customers, clean facilities.

Report a concern   June 20, 2023 — Rated 10 out of 10 by D.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Honest and Efficient Service

Report a concern   June 20, 2023 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service and work done early, a great combination!

Report a concern   June 20, 2023 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Chad Givens was excellent!

Report a concern   June 20, 2023 — Rated 10 out of 10 by Charles Nobles Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I loved the amazing customer service, how friendly everyone was and the ease of purchase.

Report a concern   June 19, 2023 — Rated 10 out of 10 by Kristina Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service! I would highly recommend Don Franklin!

Report a concern   June 19, 2023 — Rated 10 out of 10 by Deja Hicks Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I’m very happy with my new 2023 Tucson. Bryan is great!

Report a concern   June 19, 2023 — Rated 10 out of 10 by Brenda Isaacs Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Staff are very friendly. Just wish the car wash would work.

Report a concern   June 19, 2023 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Honesty and professional staff.

Report a concern   June 16, 2023 — Rated 10 out of 10 by Terry Squires Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Our family is basically a Hyundai family. It started with my mother in 2001. She purchased a Hyundai Accent GL. After her death in 2009 I drove it until I passed it to my oldest daughter. To make a long story short I was well pleased with the service and reliability of the Hyundai brand. So now my oldest daughter has her own Hyundai , my youngest daughter has a Santa Fe, my wife and I have a Santa Fe, and we talked her Uncle into purchasing a Hyundai. So basically we are well pleased with the service and reliability of the Hyundai brand.

Report a concern   June 16, 2023 — Rated 10 out of 10 by P.F. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone was very friendly and supportive. I just purchased a NEW G70 Genesis and the process was well managed and Dave Sharpe made it a very pleasant experience by preparing in advance much of the required paperwork. There were No surprises as we reviewed the Closing Statement. No last-minute add-ons or other items we had not previously discussed. All of these factors together makes Don Franklin and their personnel truly outstanding.

Report a concern   June 15, 2023 — Rated 9 out of 10 by Benita Love Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt services. Friendly and professional service men. And good listening ears when customer is sharing.


Privacy Policy