Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   April 8, 2023 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We had recall done on my Santa Fe. The check in process was easy. They told us it would only take an hour to complete and when we went back a little over an hour later, it was ready. They told me they had found a slight problem with the oil pan and that they could take care of it - quoting an approximate price - but they were not pushy about getting it done immediately. An overall pleasant experience.

Report a concern   April 7, 2023 — Rated 10 out of 10 by Bonnie Ogle-Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love the warranty that came with my car. Being able to bring my car back to the dealership for service/maintenance, and with the courteous service and care provided when I do bring my vehicle in is ALWAYS appreciated. This dealership knows how to provide customer with a spirit of excellence.

Report a concern   April 7, 2023 — Rated 10 out of 10 by Lindi Jenkins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Was quick and easy! Everything was ready to go for me to sign and drive when I got there!

Report a concern   April 7, 2023 — Rated 10 out of 10 by Lindi Jenkins Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very quick and easy process. Was able to have everything ready to go for me to sign and drive when I got there!

Report a concern   April 7, 2023 — Rated 10 out of 10 by A.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love Hyuandi and I will continue to buy hyuandi.

Report a concern   April 7, 2023 — Rated 10 out of 10 by S.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was professional and quick, very satisfied customer!

Report a concern   April 6, 2023 — Rated 10 out of 10 by J.E. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The sales staff made the purchase of a new car very easy.

Report a concern   April 6, 2023 — Rated 10 out of 10 by Charlotte Custard Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The service and sales people

Report a concern   April 6, 2023 — Rated 10 out of 10 by Dewana Robinson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I think that the employees do a great job. They are very personable to the customers. They also do a great job on the cars.

Report a concern   April 6, 2023 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I love my new Tucson, great upgraded features. David Sharpe made this the best buying experience I have ever had, so easy, hassle free. I felt no pressure. He was very knowledgeable of the vehicle and answered all of my questions.

Report a concern   April 6, 2023 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The warranty with new vehicles and the maintenance warranty

Report a concern   April 6, 2023 — Rated 10 out of 10 by D.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Trust

Report a concern   April 5, 2023 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the Hyundai warranties, service, etc.

Report a concern   April 5, 2023 — Rated 10 out of 10 by Chokchai Pinphech Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and friendly

Report a concern   April 5, 2023 — Rated 10 out of 10 by Marlene Baker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Best personality. Very friendly. Answer any questions

Report a concern   April 5, 2023 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service is always friendly and conducted timely

Report a concern   April 5, 2023 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very courteous staff. They got my car in and out as soon as possible. No complaints from me just praise for the staff.

Report a concern   April 5, 2023 — Rated 10 out of 10 by G.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Process was very smooth with a talented salesperson

Report a concern   April 5, 2023 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I received good service and attention. I also am telling people about the great deal that Hyundai is offering on warantee, service and 0% financing.

Report a concern   April 5, 2023 — Rated 10 out of 10 by Frederick Dorn Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We really like our Santa Fe and Elantra. We feel like we got a fair price on our purchases. Services are reasonably priced. The recall work done on the Elantra was done faster than estimated.

Report a concern   April 5, 2023 — Rated 10 out of 10 by Stephanie Jones Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, knowledgeable staff.

Report a concern   April 5, 2023 — Rated 10 out of 10 by P.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer services and maintenance service.

Report a concern   April 5, 2023 — Rated 10 out of 10 by Scott Luebke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin does a great job servicing our vehicles! They also make us feel like valued customers by the excellent treatment we receive.

Report a concern   April 5, 2023 — Rated 10 out of 10 by E.Y. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service on lease
Warranty
Great sales staff

Report a concern   April 5, 2023 — Rated 9 out of 10 by Allison Hardin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I am very thankful you all provided me with the anti theft update for my Elantra 2017.

Report a concern   April 5, 2023 — Rated 10 out of 10 by R.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Smoothest car buying experience that I've ever had. Darryl did a great job!

Report a concern   April 5, 2023 — Rated 9 out of 10 by Delayna Care Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly service people.

Report a concern   April 4, 2023 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Was a pleasure doing business with Dawn Dotson !

Report a concern   April 3, 2023 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Trevor was awesome! He was not pushy. He answered all of our questions. He was very patient while our son looked at several cars. Mike in Finance was also amazing! He explained everything and answered all of my questions.

Great team!

Report a concern   April 3, 2023 — Rated 9 out of 10 by Henry Ewing Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They were very professional and very friendly They did what they said that they could do we are pleased with our purchase. I highly recommend


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