Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   February 22, 2025 — Rated 10 out of 10 by Mary Hackworth Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Awesome customer service. Low wait time for service appointments. I love the option to have a car wash when my vehicle is being serviced.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Kelli Oakley Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

No pressure sales and knowledgeable of the vehicles!
Kelli

Report a concern   February 21, 2025 — Rated 10 out of 10 by R.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   February 21, 2025 — Rated 10 out of 10 by Vanessa Payne Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was performed well and within a timely manner.

Report a concern   February 21, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Less expensive for service than other Hyundai dealers.

Report a concern   February 21, 2025 — Rated 10 out of 10 by Kelly Lykins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Wide variety and Misty was great to work with

Report a concern   February 19, 2025 — Rated 10 out of 10 by G.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Personally for me, it was Brad Lovitz! He was help from the start! Took time to understand our needs, financial budget and did all he could to help us. He went above and beyond which is typical not seen. He was forth right and worked for us. Jamal was an added bonus with his help with some technology. Mr. Smith was also helpful. Overall! It was a great experience.

Report a concern   February 19, 2025 — Rated 10 out of 10 by R.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service

Report a concern   February 19, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Chris was awesome! Alexia is a close second. Very helpful!

Report a concern   February 19, 2025 — Rated 10 out of 10 by E.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We love our new cars!

Report a concern   February 19, 2025 — Rated 10 out of 10 by L.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service

Report a concern   February 17, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was incredible! If he was selling another product we would be interested!

Report a concern   February 16, 2025 — Rated 10 out of 10 by Emily King Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Jamal Wagner at Don Franklin Richmond Rd Lexington KY has helped my family with several vehicles in the last few years and always goes above and beyond to make sure it is a smooth, efficient, and honest process. We will continue to work with him for years to come based on his consistency and effort!

Report a concern   February 16, 2025 — Rated 10 out of 10 by Lonnie Sheets Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional staff! Recognized I had a break light out and replaced the bulb for free! Just a small way to go above and beyond with service!

Report a concern   February 16, 2025 — Rated 10 out of 10 by Everett Thomas Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was so nice and thoughtful
You have a great thing going

Report a concern   February 15, 2025 — Rated 10 out of 10 by Kathryne Jaggers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The new dealership and waiting room are phenomenal. Complimentary snacks/water, big screen tv’s and comfortable chairs. I also really enjoyed how quickly I was in and out for my appointment!

Report a concern   February 15, 2025 — Rated 10 out of 10 by Rachelle Albini Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Carter was fabulous to work with. He was extremely professional and responded quickly and efficiently.

Everyone from the manager, who gave me a great pen to the finance man, were wonderful to work with!

Report a concern   February 15, 2025 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Associates are courteous and greet you when you come in. The lounge area is clean and inviting. You don’t mind the wait time for your vehicle.You know that your vehicle is going to be taken care of responsibly. This is first Hyundai I’ve ever driven and I’m very satisfied with it. Love my Hyundai!!

Report a concern   February 15, 2025 — Rated 9 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Really quick

Report a concern   February 15, 2025 — Rated 10 out of 10 by Alexander Cropper Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Chad was amazing to work with! Super friendly and kind

Report a concern   February 15, 2025 — Rated 10 out of 10 by Henry Reeves Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was our first oil change for our new car. Service was great and very friendly.

Report a concern   February 15, 2025 — Rated 10 out of 10 by Wynolia Middleton Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quick and essy Derrick Bond was respectful and a gentleman

Report a concern   February 15, 2025 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I would like to thank Conner Free for taking his time with us and answering all questions in a professional manner. He sold us completely on your good product. I would recommend you to anyone.

Report a concern   February 15, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, inexpensive service.

Report a concern   February 15, 2025 — Rated 10 out of 10 by Elena Sonnentag Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service!

Report a concern   February 15, 2025 — Rated 10 out of 10 by V.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love the style of my GV70 and the way it drives.

Report a concern   February 15, 2025 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Hope to see you all soon Thank You Chad and Nick

Report a concern   February 15, 2025 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love the vehicle. CJ was awesome and made everything very easy.

Report a concern   February 15, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love your autos. Great people there. Keep on. Keeping on.

Report a concern   February 14, 2025 — Rated 10 out of 10 by B.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Y’all did a great job fixing my wife’s car and in record time!


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