Customer Testimonials

Professional & quick

Collin was an amazing sales associate. The process was quick and painless and the personalized congrats when we picked up the car was awesome.

Excellent customer service and knowledgeable staff

Great communication. Out of town purchase. Accepted offer and held the vehicle to drive before purchase. Carter was great to work with over phone. He assisted with after purchase sale on some of the technical features. Overall a great experience.

Very professional and courteous and knowledgeable. Products are reasonably priced

Good quality. Friendly associates.

It was quick but thorough.

I liked both the product and the excellent service I received from the entire staff. Thank you all!!!

Where to begin I have several reasons for recommending this dealership: car buying was smooth and enjoyable, car salesman was very friendly and professional ( Chad), Chad told me the car would sell itself (he was completely right), dealership is clean and organized and customer service was amazing. The process was so easy and quick. Thank you for such a rewarding experience.

Andre Ables is the best!!

Lots of great options! Very friendly and extremely helpful!

My basic contact with Don Franklin auto was Carter Wilkinson and the Genesis manager Trevor Huber. I rate these two individuals as the very best at what they do.
Carter was absolutely the best when it comes to product knowledge and helpfulness during my selection process, not to mention his patience with the many questions my wife had to ask.
Trevor worked to make it all come together.

Professional staff, Jesse ( via telephone call) very helpful and understood the vehicle about which I was asking. Connor Free, took the amount of time we needed, to respond to all our needs. And, helped us fine a vehicle that met our needs; even though it was not the original vehicle about which we had inquired.

Easy to get information, the desk worked quickly to get us with someone who could answer our questions without us feeling pressure.

I have owned a 2015 Hyundai Accent and it has been a great reliable, car. So we bought another new Elantra.

Enjoying my car so far!

I come to your dealership for my required maintenance. I have been satisfied with the service and time that it takes to get service completed. The new waiting room is awesome, spacious and clean. The free water, coffee, tea, hot chocolate and snacks are an awesome touch.

salesman was good

Great car and great service, very pleased

I always have had to show my warranty, otherwise I would have been charged for the service. I showed the service department my warranty, but still had problems, getting it approved. I had to call the finance office and they spoke to the Service supervisor, then the approval was clarified. This has happened twice. I bought the warranty package from the Hyundai dealership. The service dept. should have the same warranty description as the finance office, but apparently they don’t.

Leanne was great

The staff was very helpful!

The family of Don Franklin are like family. They've always helped me whenever I've reached out to them.

I love the hyundai product. We've owned four, two from Don Franklin

I purchased a Genesis GV80 from Carter Wilkinson at the Genesis dealership. Carter was more than patient and very helpful in the several weeks I was looking. What I liked best about Carter was the fact that he was patient and helpful throughout the dealings. He sometimes made suggestions that I had not thought of that helped me finalize my decision. Another thing about Carter, he was not just trying to “sell me a car”. His patience and perseverance with me while I was deciding was what actually sold me on the Genesis that I eventually purchased but also sold me on himself. All throughout our dealings, he never showed any frustration as I was deciding on the right vehicle.
As far as services, that is yet to be decided as I have had no reason for services.

Welcoming and fast

The sales manager Leah and my top tier salesman Darryl and the overall experience. This will be my second vehicle with Don Franklin and with Darrly my salesman. I love Don Franklin from service to the showroom! I've always had great experiences and customer service has always been top tier as well. The new Hyundai building is phenomenal! Thank you all at Don Franklin!

The personal attention to all of your concerns

The courteous and friendly staff. Along with ease of getting services scheduled at the time most convenient for me.

How helpful and polite everyone is

Lots of great options