Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   March 11, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Appreciate the Models, the detail, the safety features and reliability.Great sales team and the friendly and efficient service department!

Report a concern   March 11, 2025 — Rated 10 out of 10 by R.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Collin was fantastic to work with. I would recommend him to anyone who was car shopping.

Report a concern   March 10, 2025 — Rated 10 out of 10 by Joey Evans Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Nice cars and good customer service

Report a concern   March 10, 2025 — Rated 10 out of 10 by Patricia Stout Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Every thing

Report a concern   March 8, 2025 — Rated 9 out of 10 by K.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Chad was great. The vehicle I was provided was also. Thanks

Report a concern   March 8, 2025 — Rated 10 out of 10 by F.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

So far, so good, no complaints.

Report a concern   March 8, 2025 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Connor was super friendly and helped a older couple with today technology

Report a concern   March 8, 2025 — Rated 9 out of 10 by E.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

People very professional and friendly

Report a concern   March 8, 2025 — Rated 10 out of 10 by Melissa Hahn Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are always very friendly and helpful, and answer any questions I have.

Report a concern   March 8, 2025 — Rated 10 out of 10 by Joy Criscillis Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Darryl was absolutely amazing. He was so helpful and tried his best to get me a deal that worked for me. Getting a new car just wasn’t in my budget right now. He was very kind and professional!

Report a concern   March 8, 2025 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The car

Report a concern   March 7, 2025 — Rated 10 out of 10 by Raven Thomas Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

In and out easy appointment scheduling !

Report a concern   March 7, 2025 — Rated 10 out of 10 by R.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The vehicles are luxurious and salesman outstanding. He was informative but not pushy

Report a concern   March 7, 2025 — Rated 10 out of 10 by P.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service, nice atmosphere and perks.
I just hate to have to drive 80 minutes each way to get your service, so I really won’t ever be totally happy.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Freddie Moody Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Mr . Jamaal Wagner, Mr. James Anderson and the whole team of employees are extremely excellent in their care and concern for their customers and their needs

Report a concern   March 7, 2025 — Rated 10 out of 10 by Wilma Vanhooser Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good and Friendly Service

Report a concern   March 7, 2025 — Rated 10 out of 10 by Rebecca Wilcutts Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Working with Conner and his management team is always a pleasure.

Report a concern   March 7, 2025 — Rated 10 out of 10 by G.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the SUV’s and especially like the warranty on the vehicles.
Don Franklin is the primary dealer for all maintenance on my vehicles. The service department has always had a courteous staff and do their best to keep me updated on the status of my vehicles.

Report a concern   March 7, 2025 — Rated 10 out of 10 by Katina Young Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Chad came in on his day off to help me find a nice new car! Everyone was so nice & friendly!

Report a concern   March 7, 2025 — Rated 9 out of 10 by D.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent personnel from the sales rep to the service department

Report a concern   March 5, 2025 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

the customer service!

Report a concern   March 4, 2025 — Rated 10 out of 10 by Tina Parekh Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very good product and great service. Very thorough in information given to us.
I would visit again, I am not ready to purchase right now.
Thank you

Report a concern   March 4, 2025 — Rated 10 out of 10 by Eric Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   March 3, 2025 — Rated 10 out of 10 by David Wills Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Plenty to choose from

Report a concern   March 3, 2025 — Rated 10 out of 10 by Nancy Jolly Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast oil change and super nice people!

Report a concern   March 3, 2025 — Rated 10 out of 10 by Susannah Roitman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis rocks! She’s professional and friendly.

Report a concern   March 3, 2025 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We have had 4 Hyundai's we haven't had any problems with any of them.

Report a concern   March 2, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Colin, was very attentive and helpful in trying to locate the vehicle I wanted. I was working with a limited budget though and it proved to be a very difficult task. It wasn’t the salesman’s fault!! He definitely put forth 120% effort!!!

Thank you for everything.

Report a concern   March 1, 2025 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal was great to work with and very personable.

Report a concern   March 1, 2025 — Rated 10 out of 10 by Aaron Np Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Unbelievable service. Amazing how their team listen to my situation and provided options that exceeded my expectations.
I was looking for 28k car but after they explained the options I drove away with a 48k SUV that gets 68 miles to the gallon.
Honestly unbelievable.
The Don Franklin’s team at Nicholasville Mitsubishi lead by Scott Keyland. With well trained staff (Sales Andrew Rutledge) financial Manager Lawrence Washington provide me with the best service bar none. Best service of any dealer I’ve ever been associated with. I’m telling you unbelievable.


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