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Customer Testimonials
I've been with your service department many years. Service is always excellent and in a timely manner. I would like to give a highly accommodation to Leanna Wilson for her professionalism, and extremely knowledgeable about her products. Her kindness is greatly appreciated! 👏🏽💐
It was amazing
Had an excellent experience buying our new Hyundai Kona N-Line from Don Franklin in Lexington. Brad Lovitz, our sales representative,was so thoughtful and professional. He took the time to answer all our questions, and not once did we feel pressured into anything. Everyone at the dealership was so nice and made you feel like one of the family. Brad is now a part of our family, and he's not just a sales representative, he's our friend. Please consider Don Franklin for any of your vehical needs, and ask for Brad Lovitz if you want an experience like ours.
The warranty
Great and friendly people working there.
Great service
Price
Friendly and efficient
Classy, reliable, safe and fun. Proud to drive a Hyundai .
Quality and performance
Everyone is very accommodating and friendly. I needed a last minute oil change for an out of town trip and service was able to fit me in. Zach Shuping (family friend) showed me around the new Genesis service area which will be opening up soon. It started pouring down rain when my car was ready, so Trevor and another sales rep provided me with a Genesis umbrella. Very accommodating.
Fast and easy service. Comfortable waiting area. Great staff.
Style
Always courteous, fast, and efficient.
Was fast and honest with us had us on our way in no time
Great vehicles and people.
Prompt service and frequent communication
Staff both Ty & Brad were cordial and professional and willing to try to accommodate
Great affordable vehicles with prompt service.
Courteous, efficient service.
Very clean, comfortable customer lounge
good
Very fast, efficient and friendly service.
Great atmosphere while waiting on your car. Service leaders keep you abreast of what is going on and setting realistic expectations for completion. Very good communication.
Customer service
Collin was absolutely wonderful to work with! He made the process so easy! Highly recommend him!!!
We like the Hyundia Sante Fe. This is our second one.
CJ and Chad are amazing!
Second time working with the team. CJ was awesome again and had a finance decision for me in less than 30 minutes. The process itself was very quick too once I was with finance. Nobody was pushy or anything just wanted to help.
My car buying experience was wonder. Ben our salesman went the extra mile to help us through the process. He narrowed down exactly what we wanted and got us a good deal. Can’t say enough about everyone that helped us. We would definitely recommend Don Franklin Genesis to everyone!
Great