Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   January 10, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service.

Report a concern   January 10, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and helpful staff!

Report a concern   January 10, 2025 — Rated 10 out of 10 by Diana Campbell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything is great!!!
Report a concern   January 10, 2025 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

First class !
Report a concern   January 10, 2025 — Rated 10 out of 10 by Brandon Rassman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They took care of me start to finish!!
Report a concern   January 10, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service

Report a concern   January 10, 2025 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service don’t let people bring stay dogs to office running around your waiting room jumping on customers got my jacket had to have it dry cleaned leather jacket I love dogs but not in customer section

Report a concern   January 7, 2025 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick, easy scheduling, friendly staff
Report a concern   January 6, 2025 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very impressive intake process, communication process, and follow up process. Overall very personable and efficient.
Report a concern   January 5, 2025 — Rated 9 out of 10 by Ronald Riddell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional and friendly
Report a concern   January 5, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional and friendly staff. Always on time and communication is never an issue

Report a concern   January 5, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service!
Report a concern   January 5, 2025 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was quick and efficient. Appreciated the quality of work.
Report a concern   January 5, 2025 — Rated 10 out of 10 by Ahmad Nekzad Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional!!
Report a concern   January 4, 2025 — Rated 9 out of 10 by O.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The new lounge is wonderful.

Report a concern   January 4, 2025 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

New location for Hyundai service on Richmond road was built with the customer in mind. Great construction and concept. Keep up the good work.

Report a concern   January 3, 2025 — Rated 10 out of 10 by S.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and knowledgeable staff.
Report a concern   January 3, 2025 — Rated 10 out of 10 by G.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service and friendly employees.
Report a concern   January 3, 2025 — Rated 10 out of 10 by Christopher Clarke Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Misties green swirly glasses!!
Report a concern   January 3, 2025 — Rated 10 out of 10 by W.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great cars and facilities are nice.

Report a concern   January 3, 2025 — Rated 10 out of 10 by Brianna Holman Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Ty and Mike were AMAZING! They helped me find the perfect car for me and my budget. They were patient and kind and made me feel like family. I would highly recommend them to anyone. I will be back for future purchases.
Report a concern   January 3, 2025 — Rated 10 out of 10 by Brian Begley Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Extremely easy to work with combined with excellent customer service is a winning combination. I’ll be back!
Report a concern   January 3, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Loved the selection of vehicles to choose from. New and gently used.

Report a concern   January 3, 2025 — Rated 10 out of 10 by B.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great service and communication.
Report a concern   January 3, 2025 — Rated 10 out of 10 by Douglas Jennings Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I like the salesman Brad’s knowledge of the vehicle I was purchaseing. He was also very nice and made us feel like family. We definitely will will be back especially ad long as he S employed there.
Report a concern   January 3, 2025 — Rated 10 out of 10 by Eugene Turner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything was good.
Report a concern   January 3, 2025 — Rated 10 out of 10 by Marvin Collier Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All of the Hyundai vehicles I have purchased from Don Franklin Hyundai have been great on gas mileage and are very dependable. Other than normal service requirements, I have only experienced 1 recall.
Report a concern   January 2, 2025 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice waiting area need better snacks

Report a concern   January 1, 2025 — Rated 10 out of 10 by Melissa Lloyd Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The friendliness and the reminders that I receive for maintenance.
Report a concern   January 1, 2025 — Rated 10 out of 10 by H.U. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Connor was knowledgeable about the vehicles we were interested in. The price on both new vehicles we bought was fair. Warranty was outstanding


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