Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   March 14, 2025 — Rated 10 out of 10 by Margarete Stettner Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I recently purchased a 2022 Hyundai Tucson Hybrid from this dealership, and I couldn’t be happier with the experience. From start to finish, everything was smooth, professional, and stress-free. A huge shoutout to Connor Free, who was absolutely fantastic to work with.

Connor was knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I felt confident in my decision. It never felt like I was being pushed or rushed, just honest, quality customer service.

Report a concern   March 14, 2025 — Rated 10 out of 10 by K.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to work with.

Report a concern   March 14, 2025 — Rated 10 out of 10 by P.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   March 14, 2025 — Rated 10 out of 10 by Mark Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service and work

Report a concern   March 14, 2025 — Rated 10 out of 10 by G.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was easy to schedule and the advisor was very reliable.

Report a concern   March 14, 2025 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service. Excellence.

Report a concern   March 14, 2025 — Rated 10 out of 10 by N.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything

Report a concern   March 14, 2025 — Rated 10 out of 10 by Nancy Whitaker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service spectator

Report a concern   March 14, 2025 — Rated 10 out of 10 by Nancy Whitaker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesman as well as speedy service. Always ready to help and answer questions

Report a concern   March 14, 2025 — Rated 10 out of 10 by Quintin Wingate Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’ve been over a customer down Frankston for 35 years and they Logo as family first and I believe in that they’ve taken care of me every time. I’m nothing but respect for this company.

Report a concern   March 14, 2025 — Rated 10 out of 10 by E.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was nice and repairs were made in a timely manner.

Report a concern   March 13, 2025 — Rated 10 out of 10 by Lesa Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is friendly and courteous

Report a concern   March 13, 2025 — Rated 10 out of 10 by William Riddle Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

You all are the best. Friendly, attentive, knowledgeable. The receptionist is a great touch. No hard sells! Love the Ionic 5. Brad Lovitz was a joy. He obviously likes his work. Thanks.

Report a concern   March 13, 2025 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff is very friendly and u feel welcome when ur there!

Report a concern   March 13, 2025 — Rated 10 out of 10 by Isabel Taylor Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly, fast and knowledgeable staff that patiently answered the many questions we had about high quality vehicles. No big pressure sales that would feel uncomfortable. Collin did diligent research for the exact type and model of car that was important to me.

Report a concern   March 12, 2025 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ease of scheduling an appointment and thorough service

Report a concern   March 12, 2025 — Rated 10 out of 10 by Isaac Williams Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   March 12, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like everything from the excellent service , the friendly staff, and the comfortable waiting area.

Report a concern   March 12, 2025 — Rated 10 out of 10 by G.V. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

CJ was great to work with.

Report a concern   March 12, 2025 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Clean, very nice and easy to work with!!

Report a concern   March 12, 2025 — Rated 9 out of 10 by H.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice styling and very dependable

Report a concern   March 12, 2025 — Rated 10 out of 10 by Subhash Gurung Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Vehicle Warranty

Report a concern   March 12, 2025 — Rated 10 out of 10 by Angel Brown Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Every one is nice and friendly they’re quick to ask if the can help you . Mr Ty and Mr James is awesome thank you so much angel brown

Report a concern   March 12, 2025 — Rated 10 out of 10 by Donna White Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I had a back up camera recall fixed last Saturday. It was a terrific experience! The service manager was even able to squeeze in an oil change and install new windshield wipers. The new building is gorgeous and very comfortable while you wait 😀

Report a concern   March 12, 2025 — Rated 10 out of 10 by David Clark Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Made an appointment, came to the service center, waited just about an appropriate amount of time, signed the papers, and left without a frown! Not much positive than that. Yes?

Report a concern   March 11, 2025 — Rated 10 out of 10 by L.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The ones that work in the service department are always courteous and professional.

Report a concern   March 11, 2025 — Rated 10 out of 10 by C.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal is the best.

Report a concern   March 11, 2025 — Rated 10 out of 10 by Sandra Music Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesman, Daryl Bond, was very kind and helpful. Answered all my questions. Corresponded with me via text and calls. Made the process to make my purchase easy!

Report a concern   March 11, 2025 — Rated 10 out of 10 by D.N. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

My sales associate was great to work with during this process. The warranties provided on the vehicle, styling, and comfort.

Report a concern   March 11, 2025 — Rated 10 out of 10 by Jill Wilson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great customer service from Daryl Bond . I also liked how he was patient with me and assisted me with choices of Jeeps to choose from. It was a great experience and I am very happy with my purchase.


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