Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   March 29, 2022 — Rated 9 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. I wish it was easier to get an appointment though.

Report a concern   March 28, 2022 — Rated 10 out of 10 by L.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Cordial employees clean waiting area prompt service.

Report a concern   March 28, 2022 — Rated 9 out of 10 by V.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My service was completed faster than promised. Also, future likelihoods were also discussed with me. The only drawback was that I did NOT have a coupon to present to lower the cost like I normally do,

Report a concern   March 24, 2022 — Rated 10 out of 10 by Z.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was fast and efficient.

Report a concern   March 24, 2022 — Rated 10 out of 10 by D.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service dept was excellent 👍

Report a concern   March 24, 2022 — Rated 10 out of 10 by W.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always have been nice to me

Report a concern   March 24, 2022 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I appreciate the service I receive from employees in the Service Dept. They are always courteous and efficient!

Report a concern   March 24, 2022 — Rated 10 out of 10 by Shane Alvey Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Dawn was great to deal with.. purchased a second vehicle, 2 weeks after first purchase because it went so well. Would definitely recommend to anyone looking for new/used car. Only negative that I wish had been addressed it the tire condition on the 2nd truck. I know lots do an inspection on used vehicles and the tires have to be replaced because they were described as unsafe when I went to a local tires dealer. They were apparently the original tires that came on the vehicle, a 2016 model with 41,000 miles.

Shane Alvey

Report a concern   March 23, 2022 — Rated 10 out of 10 by Ivy Gibson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

everything

Report a concern   March 23, 2022 — Rated 10 out of 10 by T.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your great customer service. And every purchase I've made has been terrific. Your Salesman Bryan Turnage goes above and beyond when dealing with his customers. I feel right at home Everytime I visit your establishment. Thank you all for everything.

Report a concern   March 23, 2022 — Rated 10 out of 10 by C.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice vehicle, you have a staff that will bend over backwards for customers..thank yu all

Report a concern   March 22, 2022 — Rated 10 out of 10 by W.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly. Up front.

Report a concern   March 20, 2022 — Rated 10 out of 10 by C.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional & efficient service.

Report a concern   March 20, 2022 — Rated 10 out of 10 by Jason Hill Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great purchase, no pressure. Go see Jamal, he was so easy to work with.

Report a concern   March 19, 2022 — Rated 10 out of 10 by E.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Spraying/washing off the car after our routine oil change! Thank you so much!

Report a concern   March 19, 2022 — Rated 10 out of 10 by Leonard Demoraville Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were actually prepared and provided. I had previously taken a day off work, driven and hour to Gates Hyundai, and waited for 45 minutes to find out that they didn't have the part for the recall - the sole purpose of the appointment. With your service, you wouldn't even book the appointment until you had the part, I drove just as long, but you were ready and I was out the door in less time with the service actually completed. It was so simple and everyone from the scheduler, to the parts guy, to the service guy were friendly and helpful.

Report a concern   March 19, 2022 — Rated 10 out of 10 by Frank Endewardt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and courteous. Helpful and knowledgeable. I’m very pleased

Report a concern   March 19, 2022 — Rated 10 out of 10 by Mark Deakins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Scheduling with Kyle has always been great. Friendly, courteous and takes care of my Azera as if it were his own.

Knowledgeable technicians who go above and beyond to make sure service is complete!!!

Report a concern   March 19, 2022 — Rated 10 out of 10 by Ardis Kyner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

the service is great . they always get me in when i have a small emergency with my car. i really appreciate this.

Report a concern   March 17, 2022 — Rated 10 out of 10 by Robert Richardson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   March 17, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

GOOD OK

Report a concern   March 16, 2022 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service, very thorough

Report a concern   March 16, 2022 — Rated 9 out of 10 by G.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Still driving my 2012 Sonata hybrid that I bought there. Like the hybrid warranty.

Report a concern   March 16, 2022 — Rated 10 out of 10 by L.J. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good selection of various models and trim packages, great service from the sales and finance individuals. Best car buying experience I have had! Recommending your dealership to all of my friends.

Report a concern   March 16, 2022 — Rated 10 out of 10 by Keshia Newell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly

Report a concern   March 16, 2022 — Rated 10 out of 10 by Stephanie Jones Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Able to schedule online. And quick response to questions.

Report a concern   March 14, 2022 — Rated 9 out of 10 by R.O. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kanon did a great job!

Report a concern   March 12, 2022 — Rated 10 out of 10 by D.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

A professional job well done.

Report a concern   March 12, 2022 — Rated 10 out of 10 by R.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast friendly service

Report a concern   March 10, 2022 — Rated 10 out of 10 by L.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

i love the service i get from my service advisor alexis holland as they say on tv she is good people.


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