Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   February 22, 2024 — Rated 10 out of 10 by V.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

All

Report a concern   February 22, 2024 — Rated 10 out of 10 by C.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service staff went above and beyond
To help.

Report a concern   February 22, 2024 — Rated 10 out of 10 by Johnie Bone Don Franklin Somerset KIA Service
What do you like about our products and services?

Hey Chad was a great person he kept me updated called me letting me know what was going on and when my parts was in and and called me as soon as my car was done and pulled it up he was a very nice guy and I would recommend him to help anyone

Report a concern   February 22, 2024 — Rated 10 out of 10 by C.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Warranties

Report a concern   February 22, 2024 — Rated 9 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly atmosphere. quality service

Report a concern   February 22, 2024 — Rated 10 out of 10 by Sheila Spiker Don Franklin Somerset KIA Service
What do you like about our products and services?

Honest about car repairs

Report a concern   February 19, 2024 — Rated 10 out of 10 by Belinda Harris Don Franklin Somerset KIA Service
What do you like about our products and services?

Your associate's, they are the most courteous folks anywhere. All very kind and keep you informed, about what ever you have going on that day. You know how long you are going to be there and they also make sure that you know what condition your vehicle is in and what you may need to look at in the near future. I really appreciate that and them. Thank you all. Wouldn't want to have my vehicle serviced anywhere else and wouldn't buy a vehicle from anywhere else. I drive over an hour, one way,to have you all take care of mine Kia. Thank you

Report a concern   February 19, 2024 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler is great to work with.

Report a concern   February 17, 2024 — Rated 10 out of 10 by J.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything is great

Report a concern   February 17, 2024 — Rated 10 out of 10 by Kevin Livengood Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was quick easy and well priced. Friendly staff.

Report a concern   February 17, 2024 — Rated 10 out of 10 by Joyce Bell Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great

Report a concern   February 17, 2024 — Rated 10 out of 10 by R.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

You addressed my concern and made arrangements to get the car to and from your dealership!

Report a concern   February 17, 2024 — Rated 10 out of 10 by P.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good quality products and fast, friendly service!

Report a concern   February 17, 2024 — Rated 10 out of 10 by Leora Combs Don Franklin Somerset KIA Sales
What do you like about our products and services?

WE ARE A FAMILY THAT BELIEVES IN DON FRANKLIN'S TRADITION OF VEHICLES.
WE HAVE PURCHASED THREE SO FAR. BRANDI REACHED OUT TO ME WHEN I CALLED TO TALK TO MARC. SHE WAS PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. WAN WAS A GREAT AND HELPFUL SALESMAN. CODY, IN FINANCE, ANSWERED ALL MY QUESTIONS AND CONCERNS AS WELL. WE ARE VERY PLEASED AND WE HAVE RECOMMEND OUR FAMILY, FRIENDS AND CO-WORKERS TO THE DEALERSHIP THROUGHOUT THE YEARS.

THANKS FOR ALL YOU DO!

LEORA & ALLEN COMBS
WAYNESBURG KY 40489

Report a concern   February 17, 2024 — Rated 10 out of 10 by N.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service everyone was nice and helpful

Report a concern   February 17, 2024 — Rated 10 out of 10 by Janie Chansler Don Franklin Somerset KIA Service
What do you like about our products and services?

Very likely,I love it at your dealership. When I bring my car in for inspection someone always meets me to see what I need. VERY courageous.

Report a concern   February 17, 2024 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast friendly and always well done

Report a concern   February 16, 2024 — Rated 10 out of 10 by Steven Burton Don Franklin Somerset KIA Service
What do you like about our products and services?

Prompt friendly

Report a concern   February 16, 2024 — Rated 9 out of 10 by M.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very accommodating. Very nice and professional.

Report a concern   February 15, 2024 — Rated 10 out of 10 by Mary Bockover Don Franklin Somerset KIA Sales
What do you like about our products and services?

How everyone is on the same page and is down to earth people and works with you and is right there to help you out.

Report a concern   February 14, 2024 — Rated 10 out of 10 by K.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We like Kia vechicles

Report a concern   February 13, 2024 — Rated 10 out of 10 by A.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every thing!!!!, I Have Just bought a 2024 Kia soul , the sales man was Ryan Sutherland!!, the Best I’ve ever felt with!, kindest soul who ever took a Breath!!, no pressure, at all we bought out 2022 from him and he’s who I bought my new one from!!, Just a great Guy!!

Report a concern   February 13, 2024 — Rated 10 out of 10 by M.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service friendly and very helpful and done wat ever it took to get u in a car

Report a concern   February 11, 2024 — Rated 10 out of 10 by W.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

I brought my car back to the dealership due to some items that were missed in the inspection process. They took care of all problems and charged mo nothing.

Report a concern   February 11, 2024 — Rated 10 out of 10 by Cameron Ruley Don Franklin Somerset KIA Service
What do you like about our products and services?

Very fast at getting a service done

Report a concern   February 10, 2024 — Rated 9 out of 10 by B.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

N/a

Report a concern   February 10, 2024 — Rated 10 out of 10 by D.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service department always easy to work with. Very accommodating.

Report a concern   February 8, 2024 — Rated 10 out of 10 by L.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

I am not always able to make an appointment and keep it so they always manage to work me in they are very efficient and very friendly

Report a concern   February 8, 2024 — Rated 10 out of 10 by A.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan is very helpful and is very knowledgeable about all the vehicles!!

Report a concern   February 7, 2024 — Rated 10 out of 10 by J.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kind, hard work, high trade in


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