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Customer Testimonials
Great service
Friendliness, care, and concern of service department staff. Gets maintenance/repair done in a timely manner.
Very friendly and fast service
Great service
Awesome customer service !
Easy to work with and always willing to help
The salesman was nice
The sales people my new vehicle The store
Ty was awesome
Employees are courteous. They have my oil changed and my car checked in no time. I appreciate the time frame you guys got me in
SERVICES
Everything seems to be fine
The “we will do whatever it takes to make it right” attitude from sales, finance, and management at all levels.
Devon at Don Franklin was great to work with! Made sure I knew everything about the vehicle. Was fast and sufficient in the buying process. Would definitely recommend and will be back if I ever had to purchase another vehicle.
Great products and services
good customer service
The employees are super friendly and helpful. They always finish oil changes faster than promised. Waiting area is comfortable and accommodating.
Everyone is very friendly and informative at Don Franklin Kia. Patrick was extremely knowledgeable about the 2024 Sorento I purchased. He walked me through the process of doing a trade in with my Seltos.
Friendly staff and they get you in and out in timely manner.
Great Sales Team! Went above and beyond to support our buying requirements.
Quick service salesman go out of there way to help you
I love the ease of scheduling my appointments, the reminders so I don’t forget, and the courtesy of everyone at the dealership. Such professionalism shown from start to finish. Everything is explained and I make the choice on what is serviced or not. Highly recommend the Don Franklin Kia Dealership in Somerset, KY.
Incredible customer service
Friendly, helpful and sales representatives without pressure to buy with a willingness to help.
Every person at the dealership was personable, professional, friendly, and helpful.
I love the Kia serento
I have bought 3 vehicles from Don Franklin KIA. The service from the salesperson to the personal that has helped me with my all my maintenance on my cars are super nice and helpful. Thank you Ashley for your help.
Great selection of vehicles
How quick u get me approved with no run around and very friendly
Very easy to work with. Stanley is a great salesperson very knowledgeable and helpful never pushy did a fabulous job. Entire staff did everything possible to make sure I was a satisfied customer!!!