Customer Testimonials

Good service and people

Everything the sales man was great he knew what he was doing and did everything I ask an overall great experience

Very efficient and always kind

Everything

I had rusty lugnuts on my new Telluride’s and they are fixing me up with new ones at no cost.

Love my new Santa Cruz. Very friendly staff

I was well pleased with the results of my service experience there very professional.

Thank you

Very easy to work with nice people they really do treat you like your family

Kallum was excellent on the deal and patient dealing with me. Highly recommend anyone going and letting him find your dream car. Only thing little disappointed in is it didn’t get cleaned outside like told. But love the car my salesman and the dealer. Thanks

Great warranty and awesome service department

No pressure and very helpful

Don Franklin has great people working for them either sales people or service department just great people. I’m very satisfied with my service and very satisfied with my two vehicles that I bought six months ago.

You’re not sitting for hours on your service, mine is usually oil change and tire rotation and I also like the complimentary car wash. Guys at the front desk are nice and professional. Keep up the good work.

Reliable !!

N/A

Love my new car they were able to help me and get me in a new ride within 10 minutes of showing up best place I've ever shopped for a car

Quick, friendly, would recommend to anyone!

Service manager was very friendly and helpful. Communicated with me which is a big plus and the mechanic knew what he was doing. Thanks so much for the help with the issues we were having with our Kia Telliride.

I love my Kiia Sorento I traded my 2024 to a 2026 and I love the people especially Brian Nichols

Loved the vehicles and the warranties that came with it !! Shonda and Goerge were awesome to work with !!

.

This Telluride I bought is my 4th Kia vehicle and they have been awesome vehicles for me. This is my 3rd time buying from this Don Franklin lot and I have recommended them to several people. This is second time getting having Ryan Sutherland. He is very straightforward does not beat around the bush but he will do anything he can to help get you in a car.

Margaret O’Connor I paid for Kia ! Very nice friendly people! Thank you for your help

We got great service Stan did not stop until we got in the car that we wanted . Couldn't ask for a better experience.

They will work with you

Short answer is everything friendly people that you feel like actually have your back, me and my family have all gotten cars and our services there and I don’t think there’s ever been an issue.

Friendly. Great atmosphere. Service department always willing to help.

Friendly fast and efficient

Friendly staff

Reasonable prices and friendly and fast