- Phone: (606) 679-1177
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Customer Testimonials
From sales to finance to service Don Franklin's is the best around.
Comfort and convenient
How quick and simple the whole process is
Quality and time
Awesome innovation
Great Support
Stanley and Max are top notch you should give them a raise
Matheau was super knowledgeable and easy to work with.
Very kind people, an excellent organized way to service everyone, and nice waiting area. A bit costly but that is not the service departments fault.
The staff at the service department was friendly and addressed the issues with my car in such a way that it makes everything easier. Thanks for looking out for my K5
Bryan Abner did an outstanding job helping us.
We will definitely be back.
David and Jamey Tilley
Very friendly and great service.
Respect and friendliness of staff.
They do a great job. The cost is a little pricey though
Stanley yeah great job showing us pointing out everything about the car get it for a great job. We like the products and thinking offer strongly about buying one. It was a pleasure dealing with him and he gave us a good demo and we’ll go from there. Thank you very much. Don house
Easy fast
Service
I especially like the Sorento and the Telluride vehicles. The service at Don Franklin Kia is always excellent.
Easy to wait on service.
Fast service on warranties
Service is fast.
Nice service, our salesman Patrick did an awesome job with getting us the car we wanted! Will definitely do business here again
I bought my 2024 Seltos in July and I have no complaints, the car salesman was great and he still helps me when I need him! Friendly staff, highly recommend Mattheu Jenkins!
nice friendly staff
Just very nice and friendly service
It's thorough, with tecs coming and explaining what needs to be done and why and what the cost will be.
The entire staff are friendly and helpful.
The waiting area and restrooms are always clean and accommodating.
It's a little pricey, but what isn't these days?
I wonder if a Keurig Coffee system wouldn't be beneficial for the afternoon customers who are not morning people and therefore aren't awake early in the day to drink coffee... so for us, 1-3 is early in the day and we want coffee, to perk us up or warm up... a Keurig system would make coffee available for if/when it's wanted and a whole pot doesn't need to be made...
Just a suggestion.
Friendly staff
I like Kia, and all the people I interacted with were very nice folks.
The people!
Product is very nice. As well as the staff at Don Franklin Kia of Somerset. Cyndi was great and very helpful