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Customer Testimonials
cyndi was very courteous and helpful in getting my wife around and in picking the best unit for our needs and budget, when we buy another vehicle i will likely go thru cyndi
That everyone had a smile on their face and was eager to help me asap. Tyler and front desk was amazing through my visit. I noticed that the turn around for everyone was very short. Wished they were closer I would use them for everything I need on my Kia.
Thanks
LW from Bowling Green Ky
The service is fast and efficient
Easy process.
Friendly service and customer representatives and nice selection of products.
Have purchased 4 vehicles from Franklin. Have always been treated excellent and with respect. Devon Batista was awesome as my salesman and Luke & Scotty are the best in the service department at Russell Springs.
Great Value Priced Vehicles!
Would highly recommend
Shopping Don franklin four your next auto.
The Sales Rep's & Service Tech's are Awesome to work with, They are Very Helpful in All aspects of their Work..
Friendly people so far good service.
Friendly and professional staff.
Great service !!
Easy to schedule and get done. Fast service
Service was excellent as well as communication.
Very thorough. I don’t know there was a recall and they fixed it.
Timely matter to get the job done. An the price the people are very friendly.
I have too say to Don Franklin kia of Somerset are very professional staff,I have purchased two brand new vehicles in past two years I ima Winchester will continue my business with Don Franklin Kia of Somerset in the near future and will recommend too kia of Somerset to anyone that's interested in purchasing a new or used vehicle! In closing of this survey I want to say hat's off to Stanley simcox he is a very special person Don Franklin Kia of Somerset should be thankful to have Stanley as part of the team!
They always do better than expected and go above and beyond. Everything is always clean and completed in a timely manner.
I like a kia
Easy to schedule, drop off in service. Courteous and we'll explained details after service.
Love my 2024 kia telluride
My Kia Forte has been great car. I've had it 11 and a half years with no issues except the expected tire replacement and brake replacement. The service department is always on top of any potential issues and takes care of them quickly. I trust that my car is getting quality service. The entire staff is always friendly and professional.
Great selection of vehicles from which to choose. Friendly atmosphere, well lit/pleasantly decorated showroom.
The entire team is amazing!
Quick and reliable. Always willing to answer questions or checkout concerns.
Service team is great!
My service was very efficient and customer service was great!
Everything was great!
How willing y'all work with everyone to put them in a vehicle they want.
Always trade with Southeast good products and service
Impeccable service and hospitality
Service was great