Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   September 18, 2024 — Rated 10 out of 10 by K.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast people nice

Report a concern   September 18, 2024 — Rated 10 out of 10 by Jerry Fletcher Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sales was very nice and going out of his way to help. Thanks Brian.

Report a concern   September 18, 2024 — Rated 10 out of 10 by W.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris and Ron were very helpful and knowledgeable

Report a concern   September 17, 2024 — Rated 10 out of 10 by John Bonnewell Don Franklin Somerset KIA Service
What do you like about our products and services?

I like the KIA brand, and haven't had any issues with service, thank you

Report a concern   September 17, 2024 — Rated 10 out of 10 by Jason Carter Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service. I think that the kia line is a luxury vehicle. Love all the options.

Report a concern   September 17, 2024 — Rated 10 out of 10 by M.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department is nicely set up and organized.

Report a concern   September 17, 2024 — Rated 10 out of 10 by S.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   September 17, 2024 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian is the best dealer

Report a concern   September 17, 2024 — Rated 10 out of 10 by Lori Seay Don Franklin Somerset KIA Sales
What do you like about our products and services?

Salesman Stan was very friendly and helpful. Worked hard on my behalf. Staff were friendly. Vehicles are clean and serviced well. Excellent service. Would highly recommend.

Report a concern   September 17, 2024 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our Sales associates Chris and Shane went above and beyond to earn our business. Everyone was super nice and extremely professional.

Report a concern   September 16, 2024 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

This is our first Kia so I can't answer about the product. But so far we really like it. And the sales department was outstanding. They treated us really well

Report a concern   September 16, 2024 — Rated 10 out of 10 by B.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good gas mileage, lesser price point.

Report a concern   September 16, 2024 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The friendliness of your employees at Kia. The options available and upgrades that can be purchased.

Report a concern   September 16, 2024 — Rated 10 out of 10 by James Guy Don Franklin Somerset KIA Sales
What do you like about our products and services?

We dealt with Max Watson great experience very patient with us and also he was very informative and so kind and polite. A positive experience for sure 👍

Report a concern   September 16, 2024 — Rated 10 out of 10 by Jennifer Mason Don Franklin Somerset KIA Service
What do you like about our products and services?

They that pride in their work. They explain everything to you

Report a concern   September 16, 2024 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love the car, roomie and rides smooth an easy to handle!!😊😊😊

Report a concern   September 16, 2024 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Thank you for working me in to service my car.

Report a concern   September 16, 2024 — Rated 9 out of 10 by Sarah Face Don Franklin Somerset KIA Service
What do you like about our products and services?

Ty was knowledgeable, professional, informative. From start to finish everything seemed to go smoothly and efficiently. It’s nice to see the friendly faces of Ty April and I believe the lead or assistant service manager their kindness is welcoming.

Report a concern   September 15, 2024 — Rated 10 out of 10 by P.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service at good price.

Report a concern   September 15, 2024 — Rated 10 out of 10 by Stephen Stewart Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service and nice people

Report a concern   September 14, 2024 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

excellent customer service and communication

Report a concern   September 14, 2024 — Rated 10 out of 10 by Daniel Dunscombe Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer satisfaction and friendly service.

Report a concern   September 14, 2024 — Rated 9 out of 10 by L.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very helpful and friendly
Everyone was so nice

Report a concern   September 14, 2024 — Rated 10 out of 10 by D.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

So far, your service dept has been great! My new Seltos is a dream to drive. I’m especially liking the technology that I’ve never had access to before. I’m beginning to really appreciate the driver assist features. I just wish I had not waited so long to treat myself.

Report a concern   September 14, 2024 — Rated 10 out of 10 by Ruth Mcpherson Don Franklin Somerset KIA Service
What do you like about our products and services?

Constant communication and the escort to vehicle

Report a concern   September 14, 2024 — Rated 10 out of 10 by Brandi Salazar Don Franklin Somerset KIA Sales
What do you like about our products and services?

Rick was very professional and very knowledgeable. He went above and beyond to help us find the car we wanted. I came to the car lot knowing exactly what I was looking for and once I showed Rick the vehicle he brought me right to it and showed us where to test drive it. He stayed late to get the deal completed.
Rick exemplifies the true definition of a Don Franklin Employee with a great reputation. Our go-to dealership for our family.

Report a concern   September 14, 2024 — Rated 10 out of 10 by K.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Services are good

Report a concern   September 14, 2024 — Rated 10 out of 10 by P.P.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

I always feel like you all go above and beyond. That is why I keep coming back

Report a concern   September 14, 2024 — Rated 10 out of 10 by Carla Smallwood Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales lady Sasha was wonderful, friendly and had us out of there in a great time. We loved our experience

Report a concern   September 14, 2024 — Rated 10 out of 10 by D.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

For dependable service and great courteous


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