Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   December 30, 2023 — Rated 9 out of 10 by D.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Loved my experience

Report a concern   December 30, 2023 — Rated 10 out of 10 by Kimberly Blanke Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is friendly and always willing to go above and beyond to do right by the customer.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Julia Alcorn Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the service department personnel. Very friendly and knowledgeable.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Kenneth Cope Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service department is great.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Rebecca Fallon Don Franklin Somerset KIA Sales
What do you like about our products and services?

You went out of your way to help me get my car thank you it was appreciated

Report a concern   December 30, 2023 — Rated 10 out of 10 by Rebecca Sizemore Don Franklin Somerset KIA Service
What do you like about our products and services?

Very well trained and informed employees.

Report a concern   December 26, 2023 — Rated 10 out of 10 by H.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Aces

Report a concern   December 20, 2023 — Rated 10 out of 10 by Brandon Lockheart Don Franklin Somerset KIA Sales
What do you like about our products and services?

The associate that sold us the vehicle was very friendly and helpful and walked us through every step. We had a very good experience.

Report a concern   December 15, 2023 — Rated 10 out of 10 by Zachariah Richardson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Certain salesmen and women determined to put you in a vehicle however they can that best fits you

Report a concern   December 15, 2023 — Rated 10 out of 10 by Diane Franco Don Franklin Somerset KIA Sales
What do you like about our products and services?

Honesty and integrity with my sales rep and finance employees. Got just what I wanted.

Report a concern   December 15, 2023 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was great, they knew my needs and provided excellent service.

Report a concern   December 14, 2023 — Rated 10 out of 10 by R.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and efficient!

Report a concern   December 14, 2023 — Rated 10 out of 10 by G.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very helpful staff.

Report a concern   December 14, 2023 — Rated 10 out of 10 by Jennifer Walters Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly knowledgeable fair pricing

Report a concern   December 14, 2023 — Rated 10 out of 10 by Kenneth Johnson Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast, reliable service with a smile. I really felt like my concerns were heard and resolved.

Report a concern   December 14, 2023 — Rated 10 out of 10 by Bill Reed Don Franklin Somerset KIA Service
What do you like about our products and services?

I'm getting about 28.5 miles per gallon on the 23 Sorento. Made 1st service at 2500 miles for oil change and tire balance...No charge! Cannot beat that. Very satisfied with this auto. B. Reed

Report a concern   December 13, 2023 — Rated 10 out of 10 by S.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly and down to earth staff. Process was made simple and easy and didn’t take too much time thanks to the salesman.

Report a concern   December 13, 2023 — Rated 10 out of 10 by Dawne Rice Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department is always courteous and helpful and they stay with an issue until they figure it out. They are understanding and always ensure a good experience.

Report a concern   December 13, 2023 — Rated 10 out of 10 by Danny Lawless Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesperson was outstanding

Report a concern   December 13, 2023 — Rated 9 out of 10 by C.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Straight forward, very nice,

Report a concern   December 13, 2023 — Rated 10 out of 10 by C.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service & great vehicles.

Report a concern   December 12, 2023 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No pressure, good salesmen

Report a concern   December 12, 2023 — Rated 10 out of 10 by M.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

He was super nice and listened to what I had to say.

Report a concern   December 11, 2023 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly sales associates

Report a concern   December 11, 2023 — Rated 10 out of 10 by A.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service, very friendly. Went in for a routine oil change and services were completed in a timely fashion.

Report a concern   December 11, 2023 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We have purchased several vehicles from Don Franklin and the experience is always wonderful.

Report a concern   December 9, 2023 — Rated 10 out of 10 by Benny Fugate Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service and friendly staff

Report a concern   December 9, 2023 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service is great

Report a concern   December 8, 2023 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great staff

Report a concern   December 8, 2023 — Rated 10 out of 10 by B.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

I didn't like the fact they would look at the problem I was having with the oil in my car they wanted me to wait until I drove a1000 miles before they checked it out I was having to put oil in my car every two weeks now it's every week and my check engine light comes on more often I guess I'll have to wait until it breaks down before you'll do anything about it


Privacy Policy