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Customer Testimonials
Service is always provided in a quick and friendly manner.
Great people and fast work
The team is so friendly and really go the extra mile to make sure your needs are met.
Service department very helpful
Our sales man Chris Staley or how ever you spell his last name. Did an amazing job. We had a situation that we didn’t known that could be resolved but our sales man did more than we ever could ask for and going into details and the best suited car for us. We can’t thank him enough
Technology
Quick and easy service! Told Mrs. Duncan what I wanted and she got exactly that for me. Very friendly!
Quick, friendly and very helpful thru the whole process.
Quick friendly service
We love our Sportage and the service department always makes sure we are took care of.
I have owned 2 kias and both were great vehicles and will own another. everyone is so kind and helpful when entering the facility for service on my vehicle
Nice staff they will get thinks done
The Kia is an amazing brand and definitely loving the features.
Don Franklin Kia is always ready to help and do what ever they can to get you the car you want
The purchase and delivery of our new vehicle went smooth. Thank you Brian Abner.
quality and value
Stellar customer service
We didn’t have to wait very long and everyone was do nice.
Always great customer service. Max Watson is always my person as well as my family and friends. Excellent salesman!
Great deals and the salesman was great!
Absolutely the best crew at the Don Franklin Somerset Kia !!! Always go above and beyond !!!!
Everyone at Don Franklin KIA is fantastic! We recently bought a used vehicle from them and were treated with the same courtesy and professionalism as when we bought our brand new KIA. This makes the 7th vehicle we have purchased through them. We know that when we work with them, whether it is sales or service, we will be treated like gold!
Was able to get in quickly with no appointment and didn’t have to wait long. Friendly customer service! A salesman quickly asked what I needed and showed me where to park my car. The area was quite congested where I needed to park. Thank you
I always leave Don Franklin Kia feeling all my concerns and services have been addressed. Everyone is attentive and thorough.
Efficent sevices
I liked how friendly the environment was and how helpful everyone was on trying to get me a good deal on my car!!
They do a great job keeping you informed during your service! Very professional! Great job!
Quick and easy service.
Blake went above and beyond !!! Great young man got us in a beautiful Kia in a very short time
The employees in the parts and services are wonderful everytime I need something done. Tyler is always so helpful and always as a smile on his face.