Customer Testimonials

They are very friendly and I was very happy with my new purchase ❤️❤️❤️

Fast service. Friendly staff.

Customer service was great. They got to my vehicle at the time if my appointment.

I had great service the gentleman that helped me was very nice and helpful kept me up on what was going on with my vehicle he has great customer service

Devon at Don Franklin Kia in Somerset was the absolute best to work with on buying my new Jeep. He was extremely helpful and never made me feel like I was being swindled like a lot of salesmen do. After purchase, the service center has been great to work with for my regular oil changes. They got me in and out quicker than the drive up service I used to go to, and were priced very fairly. I'm glad I bought into this family of dealerships!

Salesman was very helpful! All other staff were very nice. We will definitely return and recommend!

Ashley in service is exceptional ! She went above and beyond to make sure my Kia Sedona was fixed properly !!

Very nice and friendly and helpful

Every time i take my Kia Niro in for service or just an oil change, the staff is always courteous and the coffee hot. Most visits they complete the work ahead of schedule and wash my car. Well worth the 90 minute drive each way.

Our sales lady was friendly

Great service! Friendly and very professional

Stanley was amazing. He found me exactly what I was looking for and I didn't even know it. He got my payments where I can afford them no problem and his attitude was that of someone who was understanding of my situation and made sure to keep me informed on all steps of the process....
Super friendly guy, amazing team

Friendly service and quick service

Professional and customer focused!!

Enjoyed our experience staff was very helpful in choosing our vehicle will share with friends

Reliable

Salesman was extra nice and very helpful.

Knew what I was looking for . Was an easy transition without all the hassle .. Would definitely recommend anyone that is looking for a vehicle to give them a try!

Quickly got in an out without a lot of hassle .. knew what I was looking for an was an easy transition!

Extremely great people who is willing to help!

services,was excellent products, i had a rio and loved it, till someone total it, and i got a soul kia, now, so far enjoy ing it .

I have recommended Don Franklin KIA to numerous family and friends.
I bought a new KIA in 2013; it now has over 200,000 miles and still going strong. The only thing I’ve done to the car is regular maintenance.

Service is very good. The car not so much. Already having to many problems with it.

Very easy and friendly

Very nice and great warranty

Everyone there was so nice. I was greeted as soon as I walked in the door. I also received a text message that had a phone number I could call or text if I had any questions or concerns. Clean bathrooms, bright and pleasant showroom. Very nice staff.

The friendly staff and the fast service

Staff is professional and courteous. They communicate very well. I get my regular service done here, and have also purchased new tires here and the experience is always positive.

Very friendly staff. Very nice wait area. Great coffee.

PLEASE don’t send me any more surveys. I had my oil changed earlier this week and I’ve filled out 3 surveys and had a phone call asking about the service. I do really appreciate the service and that you want to hear my feedback, but I’m getting daily requests, sometimes multiple times a day, to talk about my service experience. It's starting to be quite annoying.