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Customer Testimonials
Salesperson was awesome. Topnotch employee
Excellent salesman
The staff was very friendly and helpful. They provided a lot of information, answered any questions i had and addressed my concerns quickly. The vehicle i purchased is amazing and I couldn't have asked for a better experience.
Wonderful place and ppl
Fast service and friendly workers.
Brian Abner worked his tail off to find me the car of my dreams.
Although I didn't have an appointment the service department was able to help me with my car and still keep my commitments elsewhere. Thanks
I like the way you guys make the customers feel comfortable about buying a vehicle. Plus you try hard on making the customer happy about the purchase of a new vehicle. I’m really satisfied
Great cars I love my kia k5. Your services were great everyone was super nice and helpful. Sales man chris was great. I'll definitely recommend you guys to more family and friends.
Friendly efficient service!
Super fast response. And very friendly sales staff and managers.
Cyndi was awesome and a blessing to work with. She worked everyway she could to get us in a vehicle that fit our budget.
The stood by there word and good service
Friendly, efficient, and free wifi!
Friendly service
Everything was a wonderful experience. I have bought several new vehicles and this is by far the the best experience I have ever had. Thank you guys.
Excellent sales person. Chris is very good.
A+
The sales person I had was very nice and easy to work with
The service and attention to detail. I know that I wasn't able to get a car this Go around due to some negative items on my credit but it will be back in six to 8 months and hopefully I will have all them resolved to purchase myself two new cars
I like everything about Don Franklin Kia my car and previous cars the staff their knowledge of their product I'd be willing to recommend Don Franklin Kia to anybody as I will always be a customer
I love my Kia and the service I get from you. My daughter just went and bought a car from you and love it. Thank you and Merry Christmas
The Service Department was very responsive & actually answered the phone, unlike a previous service department we visited. They were helpful in answering any questions I had. Overall, I am very pleased with the service we received.
Kind associates and they move quickly and efficiently.
Bought multiple cars there, Stanley Simcox is always very helpful and very capable of answering any questions we may have.
Very professional and worked her to find me the vehicle I wanted.
Everything! Everyone is so nice and helpful and it's so easy to get in and out with servicing. I love my new car and I highly recommend anyone to Check you out first when buying a new vehicle. Thanks guys!
Friendly and professional. Last service I got there a little early. Even though it was very busy they got me out fast
My Seltos is beautiful, efficient, (often 40 MPG), comfortable, easy to drive, etc. Service dept is great - keeps my car running well, doesn’t keep me waiting, etc.
Finding a salesperson who genuinely cares, goes the extra mile, and respects your wants and needs is rare. Last week, I purchased a Kia Telluride and had an outstanding experience. I usually feel anxious about making big purchases, but working with Cyndi Duncan at Don Franklin Kia in Somerset, KY, was truly exceptional. She listened attentively to my preferences and concerns, guiding me through the process with patience and understanding. I really appreciate how she explained things in great detail and made sure I understood. I will highly recommend this dealership and refer them to speak to Cyndi. Her dedication and customer-focused approach make her stand out. BASICALLY I LOVED HER.