Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   January 3, 2025 — Rated 10 out of 10 by Sandra Johnson Don Franklin Somerset KIA Sales
What do you like about our products and services?

The people I was dealing with was awesome. They was there to make a deal.

Report a concern   January 3, 2025 — Rated 10 out of 10 by B.Y. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler is an excellent CSR

Report a concern   January 3, 2025 — Rated 10 out of 10 by Imelda Hester Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman, Stanley, was amazing. He found what we wanted, stayed in our budget, got the paperwork done and we were out of there in our new vehicle! Our Sirius Radio and KIA access were already set up when he handed us our new keys. The whole process was flawless. I highly recommend KIA Somerset KY. They take good care of their customers. The GM of the dealership came out and talked with and congratulated us on our new car.

Report a concern   January 3, 2025 — Rated 10 out of 10 by H.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Super nice vehicle with an amazing warranty. My friends & family all think it was a good buy. I'm very happy with it.

Report a concern   January 3, 2025 — Rated 10 out of 10 by Pace Pace Welding Don Franklin Somerset KIA Service
What do you like about our products and services?

I have been 100% satisfied with this dealership. They are always so accommodating to my work schedule and always go above what is expected.

Report a concern   January 3, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good prices great employees

Report a concern   January 3, 2025 — Rated 10 out of 10 by A.O. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and professional

Report a concern   January 3, 2025 — Rated 10 out of 10 by C.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

My KIA Sportage is my second vehicle of this make. They are very reliable vehicles and reasonably priced.

Report a concern   January 2, 2025 — Rated 10 out of 10 by V.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Staff was friendly

Report a concern   January 1, 2025 — Rated 9 out of 10 by A.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler worked with me to correct a mistake/error made from the Lexington dealership when I purchased the car. It was disappointing to hear that it would cost me about 150 dollars to update the dashboard software.

Report a concern   January 1, 2025 — Rated 10 out of 10 by Paul Graham Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales staff is excellent. Cyndi Duncan is great at helping us find just the vehicle we need at the right price. The service department is top notch, too. Everyone at Don Franklin is courteous and professional.

Report a concern   December 31, 2024 — Rated 10 out of 10 by William Forsee Don Franklin Somerset KIA Sales
What do you like about our products and services?

Always get treated great and awesome customer service.

Report a concern   December 31, 2024 — Rated 10 out of 10 by J.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have an extended warranty on my car and took it in for my oil Change. Good service and friendly employees.

Report a concern   December 31, 2024 — Rated 10 out of 10 by Aaron Rainwater Don Franklin Somerset KIA Sales
What do you like about our products and services?

I have been buying vehicle’s from DFKS for several years. The service is amazing and the quality of vehicles are out of this world. But… most importantly, I feel like the employees care. This is six vehicles now that George has put me and my wife in the drivers seat of. His enthusiasm and love for the job are something you just have to experience to believe. Thank you DFKS and thank you George for the many years of great experiences.

Report a concern   December 31, 2024 — Rated 10 out of 10 by James Stranz Don Franklin Somerset KIA Service
What do you like about our products and services?

Ease of scheduling, on time and prompt service, polite service rep, pricing for routine service is competitive

Report a concern   December 31, 2024 — Rated 10 out of 10 by Pamela Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Cyndi is absolutely wonderful! Very impressed!

Report a concern   December 31, 2024 — Rated 10 out of 10 by Michael Mattingly Don Franklin Somerset KIA Service
What do you like about our products and services?

It was great

Report a concern   December 31, 2024 — Rated 10 out of 10 by B.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The staff in the service department is wonderful! It’s easy to set an appointment for service, and they are always friendly and professional!

Report a concern   December 30, 2024 — Rated 10 out of 10 by Daniel Crawford Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales staff that I’ve dealt with have all been knowledgeable, thorough, and thoughtful

Report a concern   December 30, 2024 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No BS and no hidden costs

Report a concern   December 30, 2024 — Rated 10 out of 10 by G.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

My last two cars have been Kia’s I bought there. I have loved both cars and have been treated good by the dealership so I’m happy with it.

Report a concern   December 30, 2024 — Rated 10 out of 10 by Dallas Segars Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very professional and treat you well.

Report a concern   December 30, 2024 — Rated 10 out of 10 by Zach Crouch Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are very good at what they do

Report a concern   December 29, 2024 — Rated 10 out of 10 by Brian Speer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian Nichols has sold me two cars and I love working with him. He makes it easy.

Report a concern   December 28, 2024 — Rated 10 out of 10 by Kristy Foster Don Franklin Somerset KIA Sales
What do you like about our products and services?

So far everything! You all have always been helpful and honest! This is my second vehicle through you all and I have been treated very well both times!

Report a concern   December 28, 2024 — Rated 10 out of 10 by Tamara Damrell Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every thing

Report a concern   December 28, 2024 — Rated 10 out of 10 by James Neal Don Franklin Somerset KIA Service
What do you like about our products and services?

We love our Kia’s and the service was fast. I was in out to have the oil change.

Report a concern   December 28, 2024 — Rated 10 out of 10 by Trevon Barcus Don Franklin Somerset KIA Sales
What do you like about our products and services?

Quality

Report a concern   December 28, 2024 — Rated 10 out of 10 by R.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

It’s dependable and nice car

Report a concern   December 28, 2024 — Rated 10 out of 10 by Jessie Williams Don Franklin Somerset KIA Service
What do you like about our products and services?

Service department answered all of my wife's questions about her service schedule. Very helpful staff. My purchase was easy and they worked around my schedule when purchasing.


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