- Phone: (606) 679-1177
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Customer Testimonials
Great service.
Very professional and pleasant whenever I bring my vehicle in for service. If I have questions, they take the time to explain it to me.
Clean and very helpful and friendly
Very friendly and helpful
Friendly
A+++++ on all aspects of the service dept.
Very friendly and helpful
Very friendly and quick
It’s quick and efficient. They take good care of my vehicle and keep me up to date though the process.
You got me an appointment fast.
I drove down from Richmond, for that appointment.
Went to lunch, and you called when both cars were done.
In and out in roughly 2 hours, and would of been quicker had I waited in lobby. I finished lunch and picked up cars.
Most efficient service department I have ever had the pleasure of visiting. My previous Kia dealership told me over a month to even get appointment. Needless to say, I am no a Don Franklin Kia customer.
This was my first time using them, and could not be more pleases.
Quick and dependable,friendly staff
Everything!!! The staff is so helpful!!
Friendly staff that keep you informed. No pushy sales gimmicks. Fair price.
Great service and very nice people
Fast and friendly service every time I go.
The entire buying, trading, and ease of scheduling and having maintenance done on my vehicle.
Great service and cars! Made the whole process easy!
Great people and cars!
Powertrain warranty
Excellent Staff and Professional Leadership
Your all service takes as long as you say it will. The people is always nice.
Got in and out very quick
I have now bought 4 vehicles from Don Franklin I have always had a good experience with the sales team especially Brian Abner and the finance department. The warranty’s offered by Don Franklin are unmatched by any dealer in the state. I will continue to be a loyal Don Franklin customer and continue to recommend Don Franklin Kia and Brian Abner to anyone looking to purchase a new or used vehicle.
Friendly and professional service.
Great job and friendly service everytime I go in for an oil change
Every thing kind and curitious.
It's ok
Very pleasant and knowledgeable staff. Car was serviced much quicker than expected.
The service area representatives are always respectful and kind, and they treat you like family. We will continue to drive the extra distance to be taken care of by such a great team.
The family friendly feel of the way you treated from the time you pull in the lot, to the time you leave. The fact they even call to check in on you after you settle in your car.