Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   January 19, 2025 — Rated 10 out of 10 by Stephen Tate Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and professional service.
Report a concern   January 19, 2025 — Rated 10 out of 10 by W.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great job and friendly service everytime I go in for an oil change
Report a concern   January 19, 2025 — Rated 10 out of 10 by Stephen Barnard Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every thing kind and curitious.

Report a concern   January 18, 2025 — Rated 10 out of 10 by J.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

It's ok

Report a concern   January 18, 2025 — Rated 10 out of 10 by V.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very pleasant and knowledgeable staff. Car was serviced much quicker than expected.

Report a concern   January 18, 2025 — Rated 10 out of 10 by Natalie Seroka Don Franklin Somerset KIA Service
What do you like about our products and services?

The service area representatives are always respectful and kind, and they treat you like family. We will continue to drive the extra distance to be taken care of by such a great team.
Report a concern   January 17, 2025 — Rated 10 out of 10 by T.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

The vehicle appears to be running as it should with no problems. The service department was very helpful. Ryan kept me informed as the work was being done.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Doug Hadley Don Franklin Somerset KIA Service
What do you like about our products and services?

Free car wash, coffee and water
Quick service
Nice clean area

Report a concern   January 17, 2025 — Rated 10 out of 10 by Terionn Lumsden Don Franklin Somerset KIA Service
What do you like about our products and services?

Great communication, punctuality, great work, great people

Report a concern   January 17, 2025 — Rated 10 out of 10 by A.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   January 17, 2025 — Rated 10 out of 10 by J.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone there is extremely helpful and friendly.
Report a concern   January 17, 2025 — Rated 10 out of 10 by A.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

During the process of shopping for my car there was no pressure.I clearly explained what my guidelines were We left and came back and my guidelines were meet .

I always bring my car in for oil changes at the Somerset dealership.The techs are always professional and curtious.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Lisa Maples Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was easy to schedule. I was kept informed on the progress of my car. Service Advisor was friendly and professional.
Report a concern   January 17, 2025 — Rated 10 out of 10 by Joseph Grubb Don Franklin Somerset KIA Sales
What do you like about our products and services?

I absolutely love my new car and you all were the best at getting me what I wanted in a new car.
Report a concern   January 16, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Patrick Butcher was fantastic and guided me through the entire process perfectly

Report a concern   January 16, 2025 — Rated 10 out of 10 by G.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good stuff
Report a concern   January 16, 2025 — Rated 10 out of 10 by Sherry Mckinney Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and up front
Report a concern   January 16, 2025 — Rated 10 out of 10 by R.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Does a good job
Report a concern   January 15, 2025 — Rated 10 out of 10 by Tarrah Garcia Don Franklin Somerset KIA Service
What do you like about our products and services?

I love everything about Don Franklin. Great inventory, impeccable customer service, amazing auto service department.
Report a concern   January 14, 2025 — Rated 9 out of 10 by M.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We like the car. And the services was great.

Report a concern   January 14, 2025 — Rated 10 out of 10 by James Brandon Don Franklin Somerset KIA Sales
What do you like about our products and services?

I have bought three or four car in last 18 months.
I have had a great experience
Both sales and serbice
James
Report a concern   January 14, 2025 — Rated 10 out of 10 by M.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is always excellent

Report a concern   January 14, 2025 — Rated 10 out of 10 by V.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly, helped get what I wanted for the price I could afford, and I got to walk away with a car

Report a concern   January 14, 2025 — Rated 10 out of 10 by Gail Caldwell Don Franklin Somerset KIA Service
What do you like about our products and services?

Great
Report a concern   January 12, 2025 — Rated 10 out of 10 by Daryl Padgett Don Franklin Somerset KIA Service
What do you like about our products and services?

Good vehicley
Report a concern   January 10, 2025 — Rated 10 out of 10 by Giles Shad Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional

Report a concern   January 10, 2025 — Rated 10 out of 10 by Thelma Baker Don Franklin Somerset KIA Service
What do you like about our products and services?

fast and friendly service from the phone call to schedule until I am back in my car headed home.
Report a concern   January 10, 2025 — Rated 10 out of 10 by O.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great
Report a concern   January 10, 2025 — Rated 10 out of 10 by Lisa Brewer Don Franklin Somerset KIA Service
What do you like about our products and services?

Fantastic dealership treat you like a person not a number. Highly recommend Don Franklin Kia. We have purchased 3 vehicles from this dealership and the salesman I've worked with are fantastic. The service department keeps you informed on what they are doing.

Report a concern   January 8, 2025 — Rated 9 out of 10 by J.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is very nice at the service desk.


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