- Phone: (606) 679-1177
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Customer Testimonials
Friendly staff.
Super helpful crew!!
I am always treated with respect in the service department. They provide detailed information and answer any questions.
I also like that the salesman I first met with to plus years ago, still remembers me and discusses options with me whenever I’m there
Fast and easy
Customer service and Support from Sales Team
Excellent products and services
Fast, courteous service.
I have owned four Kia vehicles from Somerset Kia everyone has always been friendly and outgoing to me the service has been great for the most part of my experience with Kia
I always tell my friends and family get you a Kia you won't go wrong
My heart is Kia
Fast, friendly, honest and clean!!
Everyone was extremely friendly. It made my car buying experience very pleasant!
Great customer service and a very efficient service department!
Service department has great services
Fast, friendly, clean and honest!!
Very professional, and did an excellent job. Thank you.
You are fast and friendly.
They’re very friendly and their service is almost always quick.
My service appointment was very quick. Only took about an hour.
Straight up down to business. Do what ya say you’re going to do. 😊 Very Friendly an Not pushy.
Great service
I really like my 2019 KIA Sorento and the Don Franklin KIA service department has always provided great service. They are very good about answering any questions or concerns.
I was glad to see a woman sales rep. One that knew the business of cars, not just a pretty face.
Always very kind people when you show up to drop car off. Very professional also. Keeps you informed of its going to take longer than usual
Reasonable wait time comfortable waiting area
Very quick with answering questions and scheduling appointments. Very nice staff and very helpful!
You tell me how to contact you if I have any questions you always talk to me about what my car needs and very friendly.
Great
Your workers are great, you do a thorough job. Very professional.
Salesman Brandon was awesome about working with our budget and made us feel comfortable as first time car buyers.
Friendly service
Customer service was the best very polite and helpful .