Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   December 16, 2024 — Rated 10 out of 10 by Dustin Floyd Don Franklin Somerset KIA Service
What do you like about our products and services?

Ryan done a great job

Report a concern   December 15, 2024 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and helpful staff!

Report a concern   December 15, 2024 — Rated 10 out of 10 by Dale Mcfarland Don Franklin Somerset KIA Sales
What do you like about our products and services?

Yes totally satisfied

Report a concern   December 15, 2024 — Rated 10 out of 10 by Carol Butcher Don Franklin Somerset KIA Sales
What do you like about our products and services?

QUALITY looks staff are pleasant. I

Report a concern   December 15, 2024 — Rated 10 out of 10 by B.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Went out of their way to make sure i was taken care of while my car was being worked on

Report a concern   December 14, 2024 — Rated 10 out of 10 by Linda Sturgill Don Franklin Somerset KIA Service
What do you like about our products and services?

I get the product when I order and the service is great !

Report a concern   December 14, 2024 — Rated 10 out of 10 by Alisha Waters Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very nice and professional. Eager to find me the car that I wanted.

Report a concern   December 14, 2024 — Rated 10 out of 10 by Joann Ooten Don Franklin Somerset KIA Service
What do you like about our products and services?

The service was fine

Report a concern   December 14, 2024 — Rated 10 out of 10 by Roger Sliva Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was quick and communication between me and the service rep was good.

Report a concern   December 14, 2024 — Rated 10 out of 10 by Leroy Bradenburg Don Franklin Somerset KIA Service
What do you like about our products and services?

Chad was great got everything done plus did a recall that was missed and fixed it and didn’t it all fast can’t say enough good about them!

Report a concern   December 14, 2024 — Rated 9 out of 10 by Elijah Baker Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the look of your new vehicles and service is top knotch

Report a concern   December 14, 2024 — Rated 10 out of 10 by Joshua Robinson Don Franklin Somerset KIA Sales
What do you like about our products and services?

James Mason and the sales management listened to my needs/wants and got the deal done quick. Excellent team to work with.

Report a concern   December 13, 2024 — Rated 10 out of 10 by Stephanie Walston Don Franklin Somerset KIA Service
What do you like about our products and services?

I’ve never had any complaints with the service I’ve received. I drive over an hour and half for all my service needs because it’s the best (there are closer Don Franklin service stations to me but I’ve never had good experiences).

Report a concern   December 13, 2024 — Rated 10 out of 10 by S.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every thing, good customer service. They care and work to make sure that you are happy with your purchase.

Report a concern   December 13, 2024 — Rated 10 out of 10 by W.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything is good fast friendly

Report a concern   December 12, 2024 — Rated 9 out of 10 by Steve Tarter Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and thorough

Report a concern   December 12, 2024 — Rated 10 out of 10 by April Coker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every car is very dependable and our salesperson Stanley Simcox helped us in every way he could!

Report a concern   December 12, 2024 — Rated 10 out of 10 by Gloria Inman Don Franklin Somerset KIA Service
What do you like about our products and services?

I have bought several cars in the last 10 years from various Don Franklin dealerships. I have found each of them to be very friendly, professional, and helpful in all areas from purchase to service. Most of all they have treated me with great respect.

Report a concern   December 12, 2024 — Rated 9 out of 10 by Fred Stott Don Franklin Somerset KIA Sales
What do you like about our products and services?

I really appreciated my experience because the sales team during financing was straightforward and efficient. They didn't attempt to upsell unnecessary add-ons like tire repair or other extras. The process was quick and easy, without any high-pressure sales tactics. It was refreshing to have such a smooth and hassle-free financing experience.

Report a concern   December 12, 2024 — Rated 10 out of 10 by Margaret Evanow Don Franklin Somerset KIA Service
What do you like about our products and services?

Prompt polite and professional

Report a concern   December 12, 2024 — Rated 10 out of 10 by W.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great people to work with...never had an issue.

Report a concern   December 12, 2024 — Rated 10 out of 10 by Laura Roy Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice and knows what they are doing

Report a concern   December 12, 2024 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good and timely service, friendly associates

Report a concern   December 11, 2024 — Rated 10 out of 10 by Tyrone Eldridge Don Franklin Somerset KIA Service
What do you like about our products and services?

They are great We Love Don Franklin I reck a mend Don Franklin to anyone

Report a concern   December 11, 2024 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

They do everything timely and professionally.

Report a concern   December 9, 2024 — Rated 9 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is pretty quick and your guys at the service desk is polite and helpful, answers any questions I have.

Report a concern   December 9, 2024 — Rated 10 out of 10 by S.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service

Report a concern   December 9, 2024 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

They’re always easy to use but still keep up with the high tech of the world

Report a concern   December 8, 2024 — Rated 10 out of 10 by Esperanza Kelley Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the fact that I was treated like a customer and not a bother, George is the gentlemen that help me out he was very kind and very respectful and I'll be coming back in a couple months so we could finish my purchase. It was very nice to feel like a somebody instead of a nobody. Thank you Don Franklin.

Report a concern   December 7, 2024 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly staff


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