Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   June 16, 2023 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is helpful and scheduling service online is a big bonus.

Report a concern   June 16, 2023 — Rated 10 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people great place and great service thanks 5 stars

Report a concern   June 15, 2023 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy was a great salesman, the fact we were able to carry over our gap insurance

Report a concern   June 15, 2023 — Rated 9 out of 10 by L.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Process was smooth. Don Franklin handles our sale with speed and quality. Really appreciate them.

Report a concern   June 15, 2023 — Rated 10 out of 10 by S.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly and knows all the details of the vehicles they have for sale.

Report a concern   June 14, 2023 — Rated 9 out of 10 by Richard Siler Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The salesman wal very knowledge and helpful. He answered all my questions. He convinced me that he was truthful and honest. After the deal was over and I was gone. He responded to my phone call even though he was off work that day.

The car I was looking for was not available but he found me another one and I bought it.

Report a concern   June 14, 2023 — Rated 10 out of 10 by R.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Cowboy was great to deal with and I would recommend people to deal with him.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Paul Leighty Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The salesman was a professional

Report a concern   June 13, 2023 — Rated 10 out of 10 by T.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Mike worked w us to meet our needs.

Report a concern   June 13, 2023 — Rated 10 out of 10 by Linda Bell Don Franklin Somerset GM Service Department
What do you like about our products and services?

I'm so glad we have a dependable dealership to handle anything! We won't take our vehicles anywhere else!

Report a concern   June 13, 2023 — Rated 10 out of 10 by Ron Meadows Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent Service Department...

Report a concern   June 13, 2023 — Rated 10 out of 10 by Gerald Spradlin Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great vehicles great service!

Report a concern   June 12, 2023 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Excellent experience with Don Franklin Somerset Chevrolet! Kyle found the perfect vehicle for me and the purchase was smooth. From the sales person, Jason Coston in management, and Phillip in finance. Pleased with my purchase.

Report a concern   June 12, 2023 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service

Report a concern   June 10, 2023 — Rated 10 out of 10 by Caroline Vaught Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was so nice! I've never been to a dealership for services and people be that nice. They guys at the desk engaged with my 2 year old child when he got bored, and were as professional as possible. The wait was a little long but I didn't even mind. Services were done great and the issue was fixed. Highly recommend!

Report a concern   June 9, 2023 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great, quick service! The employees and very friendly and knowledgeable!

Report a concern   June 9, 2023 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I recently had service in the Service Department for an A/C issue. Graydon was Graydon was friendly and took care of coordinating everything with the Extended Warranty provider.

Report a concern   June 9, 2023 — Rated 10 out of 10 by T.N. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle was great to work with. He quickly found exactly what I was looking for.

Report a concern   June 9, 2023 — Rated 10 out of 10 by E.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Pleasant purchase experience

Report a concern   June 8, 2023 — Rated 10 out of 10 by J.D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timely and efficient. Justin Tilley needs to be recognized. He is so kind and is always willing to help any way possible. Some of the salesmen need to learn from Justin.

Report a concern   June 8, 2023 — Rated 10 out of 10 by Jason Coston Don Franklin Somerset GM Service Department
What do you like about our products and services?

They take great care of my vehicle. Fast,Easy and Friendly service everytime

Report a concern   June 8, 2023 — Rated 10 out of 10 by J.T. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Excellent service - nothing hidden

Report a concern   June 7, 2023 — Rated 10 out of 10 by John Ashley Don Franklin Somerset GM Service Department
What do you like about our products and services?

The best every

Report a concern   June 6, 2023 — Rated 10 out of 10 by Gerald Dodson Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The service was great! Very knowledgeable and friendly staff. Quality products as always!

Report a concern   June 5, 2023 — Rated 9 out of 10 by John Sewell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt, friendly and courteous..

Report a concern   June 3, 2023 — Rated 10 out of 10 by Karl Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are the best

Report a concern   June 1, 2023 — Rated 10 out of 10 by N.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional and always ready to help. They are very knowledgeable about what your car needs done. Also if they see something that needs to be done they will come back and tell you so you can make the decision as to when you want them to take care of it. Also they will try to save you money when they can.

Name removed

Report a concern   June 1, 2023 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The attention to detail is fantastic!

Report a concern   May 31, 2023 — Rated 10 out of 10 by M.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very easy to deal with and home town friendly. Didn't waste my time.

Report a concern   May 31, 2023 — Rated 10 out of 10 by B.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Buying is quick and easy


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