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Customer Testimonials
Service department is helpful and scheduling service online is a big bonus.
Great people great place and great service thanks 5 stars
Tracy was a great salesman, the fact we were able to carry over our gap insurance
Process was smooth. Don Franklin handles our sale with speed and quality. Really appreciate them.
Friendly and knows all the details of the vehicles they have for sale.
The salesman wal very knowledge and helpful. He answered all my questions. He convinced me that he was truthful and honest. After the deal was over and I was gone. He responded to my phone call even though he was off work that day.
The car I was looking for was not available but he found me another one and I bought it.
Cowboy was great to deal with and I would recommend people to deal with him.
The salesman was a professional
Mike worked w us to meet our needs.
I'm so glad we have a dependable dealership to handle anything! We won't take our vehicles anywhere else!
Excellent Service Department...
Great vehicles great service!
Excellent experience with Don Franklin Somerset Chevrolet! Kyle found the perfect vehicle for me and the purchase was smooth. From the sales person, Jason Coston in management, and Phillip in finance. Pleased with my purchase.
Customer service
Everyone was so nice! I've never been to a dealership for services and people be that nice. They guys at the desk engaged with my 2 year old child when he got bored, and were as professional as possible. The wait was a little long but I didn't even mind. Services were done great and the issue was fixed. Highly recommend!
Great, quick service! The employees and very friendly and knowledgeable!
I recently had service in the Service Department for an A/C issue. Graydon was Graydon was friendly and took care of coordinating everything with the Extended Warranty provider.
Kyle was great to work with. He quickly found exactly what I was looking for.
Pleasant purchase experience
Timely and efficient. Justin Tilley needs to be recognized. He is so kind and is always willing to help any way possible. Some of the salesmen need to learn from Justin.
They take great care of my vehicle. Fast,Easy and Friendly service everytime
Excellent service - nothing hidden
The best every
The service was great! Very knowledgeable and friendly staff. Quality products as always!
Prompt, friendly and courteous..
They are the best
Very professional and always ready to help. They are very knowledgeable about what your car needs done. Also if they see something that needs to be done they will come back and tell you so you can make the decision as to when you want them to take care of it. Also they will try to save you money when they can.
Name removed
The attention to detail is fantastic!
Very easy to deal with and home town friendly. Didn't waste my time.
Very poor service and very unorganized and very unprofessional