Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 24, 2022 — Rated 10 out of 10 by Steven Matlock Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly courteous and professional

Report a concern   October 24, 2022 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional… job done and treated in a professional manner
Report a concern   October 21, 2022 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Staff and service are great!
Report a concern   October 21, 2022 — Rated 10 out of 10 by Rick Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Best place to go. Awesome staff. Always take care of ya
Report a concern   October 21, 2022 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything
Report a concern   October 20, 2022 — Rated 10 out of 10 by R.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great and speedy service
Report a concern   October 19, 2022 — Rated 10 out of 10 by M.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

great service as always
Report a concern   October 19, 2022 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was prompt, staff was courteous and professional. The issue with my car was repaired. Very pleased with the service I received.
Report a concern   October 19, 2022 — Rated 9 out of 10 by B.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly

Report a concern   October 19, 2022 — Rated 10 out of 10 by Brian Anderson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

you carry good quality products from my experiences and have also done a wonderful job of working with me to find a quality product that meets my needs and also is within my means.
Report a concern   October 19, 2022 — Rated 10 out of 10 by M.N. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Fast and simple process overall. My salesman was top notch.
Report a concern   October 19, 2022 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Loved it all. Kyle was great and the trailblazer is amazing

Report a concern   October 19, 2022 — Rated 10 out of 10 by V.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Justin Burton is the top salesperson you have! He's so nice, always willing to go the extra step and patient. Keep him around!
Report a concern   October 19, 2022 — Rated 10 out of 10 by John Collette Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality work

Report a concern   October 18, 2022 — Rated 10 out of 10 by C.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

We recently purchased aTerrain from Tracy Whitaker, and were completely satisfied with the service and information he provided. We always look for Tracy when we’re in the market for a new vehicle.

Your service dept is one of the best we have ever used. They go above and beyond to satisfy your customers.
Report a concern   October 18, 2022 — Rated 9 out of 10 by N.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So far I have no regrets with taking my car to Don Jacobs for service .
I have no complaints, other than I had a coupon for complimentary car wash , which they not do.
Report a concern   October 18, 2022 — Rated 9 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very efficient and courteous and didn't take long to service the car

Report a concern   October 18, 2022 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jon our sales person was knowledgeable, patient and attentive.

Report a concern   October 18, 2022 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Rudy was extremely helpful in purchase of a new vehicle.
Report a concern   October 17, 2022 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great sales team and the parts and service departments are always willing to go the extra mile to work with customers and assure complete satisfaction.

Report a concern   October 17, 2022 — Rated 10 out of 10 by Mary Grimes Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Excellent service! I had some medical issues due to a recent auto accident and Mike went out of his way to make sure we were comfortable. He was professional and answered all our questions. Mike also went the extra mile and delivered my vehicle to my home after hours. Great service!!
Report a concern   October 17, 2022 — Rated 10 out of 10 by K.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Willing to help to find a vehicle to fit your budget

Report a concern   October 16, 2022 — Rated 10 out of 10 by B.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The professional the salesman, the his knowledge about the truck, I bought.
Report a concern   October 15, 2022 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly courteous service! Knowledgeable staff! Affordable prices!
Report a concern   October 15, 2022 — Rated 10 out of 10 by C.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The purchase of a truck was a smooth process.

Report a concern   October 13, 2022 — Rated 10 out of 10 by Daniel Renner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of scheduling service and the friendly, courteous employees.
Report a concern   October 13, 2022 — Rated 10 out of 10 by F.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service and are always treated with respect.

Report a concern   October 12, 2022 — Rated 10 out of 10 by P.J. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly Service, no pressure salespeople, and good warranty selections.

Report a concern   October 12, 2022 — Rated 10 out of 10 by Sarah Purtee Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Love the people and the way they do business. Kyle was amazing and finance helped me out!
Report a concern   October 12, 2022 — Rated 10 out of 10 by Kenneth Murphy Don Franklin Somerset GM Service Department
What do you like about our products and services?

Had an appointment and was taken care of as soon as I arrived. Had very little wait time on the service.


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