Customer Testimonials

Kyle was great! Helped me find what I needed quickly and efficiently
Highly recommend

The salespeople ate very friendly and knowledgeable. Very clean dealership.

Brandon Swanner wasour salesman, and he made the process super easy. I bought my last vehicle at Don Franklin in Monticello. They are willing to do what it takes to meet your individual needs. Thank you!!

I got a phone call and two surveys in the last two days. First survey you got a 10 now a 9. I’m getting to the point it’s now moving from customer service to aggravating.

Durable, done right the first time.

Your products are competitive with other parts stores and your services are better than other so call service outlets and businesses.
The Chevrolets surpass all other brands as far as I am concerned. My first new Chevy was a 1973 Chevy Caprice. Loaded. It was metal flake green with black top. It was an awesome car which I tradedfor a 1976 and so on.
I love Chevrolets.

courteous and polite employees. Easy to schedule appointments. Prompt sevice.

I was very pleased with the service I received on my 2014 Silverado. Work was performed sooner than expected. Will definitely be back for next due service.

Excellent customer service

Service people were professional and service was performed as scheduled

You all are very good at what they do and always put you first

No problems, and the guys donwhat I ask!

The guys in the service department always do a great job. the service writers are top notch.

Good fast service

Friendly employees

Friendly, knowledgeable and helpful

I like my salesman Kyle Young, he works hard to put me in the truck I want..

The staff was amazing. Very professional and eager to please. Tyler Young went above and beyond to help my daughter every step of the way for her first “big girl” purchase.

Purchasing my new vehicle from don franklin was an excellent experience. They were helpful in guiding me thru vehicle and financing options. Would highly recommend

told me what your were gonna do and charged me whatcha told me

We love our new GMC Terrain a Really awesome ride and the Sales Representative John Wagers and Joe Cummins really made the experience pleasant. Would recommend Don Franklin GMC to anyone

Nice SUV

Staff is very polite.

Great service and good people to deal with

Great service. Very friendly and professional.

Good service if you don’t mind having to wait extra time to get the job done. I was told to have my vehicle there at 9:45 and the repair would take about 4-5 hours. I dropped it off on time and had a buddy pick me up. We went and killed time and at 11;00 we decided to get lunch. I had forgot some medicine in my vehicle so we stopped in to pick it up. My vehicle was parked outside I had the service manager get my keys so I could unlock it and get my medicine. This was around 12:00 my truck had not been touched.I left a little upset because of the time being wasted. I receive a call form them at 3:00 to pick my truck up because it was ready. This was a recall fix an I had went in and ordered the recall parts last July and this is April. So a very long wait for parts and for repair. Unless it’s my only option I will not be back.

Great experience!

Had a great service visit

Kyle Young did a great job. He was informative and answered every question. He had the vehicle ready on the lot when we arrived and made sure our experience was perfect.

Great friendly service in a timely manner! Can’t wait to come back!