Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 15, 2023 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How friendly and helpful all the staff is. We had been searching for the truck we got and when they finally got one in, they called us first thing.
Report a concern   August 14, 2023 — Rated 10 out of 10 by R.D. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Yes it was great
Report a concern   August 14, 2023 — Rated 10 out of 10 by I.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Our salesman Ryan was super helpful!! And the others made the process go smoothly as well!
Report a concern   August 14, 2023 — Rated 10 out of 10 by Luanne Shelton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Convenient

Report a concern   August 13, 2023 — Rated 10 out of 10 by J.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service! Professional and friendly personnel.

Report a concern   August 13, 2023 — Rated 10 out of 10 by Paul Pitsenbarger Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great bunch of people to work with and really like there was no add ons to the vehicle MSRP.
Car I bought was clean and fully charged ready to go.
My salesman was very friendly and went over everything and made sure I understood the vehicle.
Thanks for a very pleasant experience buying my car.

Report a concern   August 13, 2023 — Rated 10 out of 10 by V.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department, particularly Benny Duck, listens to my concerns and examples of the strange noise I might be hearing and makes recommendations as to the situation. He is always polite and courteous.

Report a concern   August 12, 2023 — Rated 10 out of 10 by M.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Excellent! I would go back to buy a car there

Report a concern   August 12, 2023 — Rated 10 out of 10 by Mary Dean Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, helpful, knowledgeable associates
Report a concern   August 11, 2023 — Rated 10 out of 10 by I.L. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good enough selection, great employees. Customer service was 100%
Report a concern   August 11, 2023 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kind and gave a accurate estimate on time to perform service
Report a concern   August 11, 2023 — Rated 10 out of 10 by Carlene Newton Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great selection, salesman Marc Walked us thru the sale and features on the new Enclave. Valued our trade, took care of changing Onstar and blue tooth.
We have traded with the Franklin’s for years!
Great family.
Report a concern   August 11, 2023 — Rated 10 out of 10 by Teresa Atkins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service and the associate was really nice and helpful.
Report a concern   August 10, 2023 — Rated 10 out of 10 by Jeff Dixon Don Franklin Somerset GM Service Department
What do you like about our products and services?

I had a 2:30 appointment to have my oil change, I was out in just over 30 minutes, so fast!!
Report a concern   August 9, 2023 — Rated 10 out of 10 by C.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get an appointment
Friendly/considerate staff
Fixed problem in efficient manner
Report a concern   August 9, 2023 — Rated 10 out of 10 by Rick Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people to work with

Report a concern   August 9, 2023 — Rated 10 out of 10 by M.J. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great customer service!
Report a concern   August 8, 2023 — Rated 10 out of 10 by J.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

You had a pretty friendly staff right from the get-go
Report a concern   August 8, 2023 — Rated 10 out of 10 by C.J. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I love the products and the service is really good and they are really nice and helpful to there customers

Report a concern   August 8, 2023 — Rated 10 out of 10 by D.V. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Everyone that worked with us was so helpful.

Report a concern   August 8, 2023 — Rated 10 out of 10 by T.C. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Customer service is very good and they have a great selection of vehicles.
Report a concern   August 7, 2023 — Rated 10 out of 10 by A.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very good vehicles and super cooperative salesmen.

Report a concern   August 6, 2023 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time service work and friendly employees

Report a concern   August 5, 2023 — Rated 10 out of 10 by Melissa Grant Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Excellent sales staff, Kyle Young was awesome to work with. Love my new car!
Report a concern   August 5, 2023 — Rated 10 out of 10 by Robbie Hall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good service and quick.
Report a concern   August 5, 2023 — Rated 10 out of 10 by Michael Hargis Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly staff and love chevy cars
Report a concern   August 4, 2023 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love a chevy.
Report a concern   August 3, 2023 — Rated 10 out of 10 by S.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Courteous salesman

Report a concern   August 2, 2023 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff

Report a concern   August 2, 2023 — Rated 10 out of 10 by Verda Gay Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The way it rides; all the accessories and it has a good rating.


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