Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   March 31, 2023 — Rated 10 out of 10 by S.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Installed fast and people were friendly

Report a concern   March 30, 2023 — Rated 10 out of 10 by Terry Conder Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always get great Service from this Service Dept.
Report a concern   March 30, 2023 — Rated 10 out of 10 by Claude Fowler Don Franklin Somerset GM Service Department
What do you like about our products and services?

As usual a perfect trip to the service department. Dan was very helpful and courteous.
Thank you
Report a concern   March 29, 2023 — Rated 10 out of 10 by Dwight Erwin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fair deal, moved a car from another Franklin Dealer for us. I would deal with them again.
Report a concern   March 28, 2023 — Rated 10 out of 10 by R.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, timely.
Report a concern   March 28, 2023 — Rated 10 out of 10 by Brandi Gibson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and great service

Report a concern   March 28, 2023 — Rated 10 out of 10 by B.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Easy no stress car deal. Salesman was very informative on the cars features and app.

Report a concern   March 28, 2023 — Rated 10 out of 10 by Paul Underwood Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We purchased our 3rd vehicle from Don Franklin Chevrolet in Somerset on Saturday March 25, 2023. The sales and service teams are wonderful. The no pressure ease of purchasing a vehicle is unmatched. The service department is very accommodating and timely on service.

Our 2nd vehicle had a transmission issue with 115,000 miles and had to be replaced. The dealership stood behind the promised coverage and it was never a question.

I would recommend this dealership to anyone looking to purchase a new vehicle. They are the best.

Report a concern   March 28, 2023 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality vehicles. Didn't feel as pushed and pressured as I have at other dealerships.
Report a concern   March 28, 2023 — Rated 10 out of 10 by Steven Vang Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love the corvette it nice and beautiful

Report a concern   March 27, 2023 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The price was reasonable.
Report a concern   March 27, 2023 — Rated 10 out of 10 by Christy Underwood Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I appreciate the way Don Franklin staff works with customers. They are always friendly and helpful. Making a car purchase is a stress thing for me and they always go over and above to help.

Report a concern   March 27, 2023 — Rated 10 out of 10 by K.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kyle did Greta with helping me and answered all my concerns and made the process so easy and fast.

Report a concern   March 26, 2023 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timeliness transparency pricing

Report a concern   March 26, 2023 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly and courteous.

Report a concern   March 24, 2023 — Rated 10 out of 10 by Micheal Norris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Jason was exceptionally helpful. Even though I didn’t have an appointment, he took the time to repair a problem I had. I definitely will continue to bring my car to the Don Franklin chevy dealership

Report a concern   March 23, 2023 — Rated 10 out of 10 by G.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

On time.
Report a concern   March 22, 2023 — Rated 10 out of 10 by B.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Completely satisfied with sale and service received

Report a concern   March 21, 2023 — Rated 10 out of 10 by Margaret Haus Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The associate we worked with was very knowledgeable about the inventory and made the experience enjoyable. There was no pressure to make a sale and an honest and straightforward approach as well as a great product is what closed the deal. I love my Equinox. Thanks Kyle!
Report a concern   March 21, 2023 — Rated 10 out of 10 by Larry French Don Franklin Somerset GM Service Department
What do you like about our products and services?

Reliable, long lasting and a good variety to choose from. Dependable, friendly and professional service. It doesn’t get any better than that, but Don Franklin of Somerset keeps on trying

Report a concern   March 21, 2023 — Rated 10 out of 10 by F.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Genuine parts and service and professional.
Report a concern   March 21, 2023 — Rated 10 out of 10 by David Willis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Each and every employee is super friendly and available for any questions or concerns.
Report a concern   March 21, 2023 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

No problems so far

Report a concern   March 20, 2023 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and knowledgeable. Ray Seabolt is the man.

Report a concern   March 20, 2023 — Rated 10 out of 10 by J.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Salesman was very helpful

Report a concern   March 20, 2023 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Salesman very helpful

Report a concern   March 20, 2023 — Rated 10 out of 10 by Tina Naylor Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I got the vehicle I wanted
Report a concern   March 17, 2023 — Rated 10 out of 10 by A.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Employees are friendly and helpful
Report a concern   March 16, 2023 — Rated 9 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Super friendly staff who seem very interested in my needs and wants regarding my car.
Report a concern   March 16, 2023 — Rated 10 out of 10 by Tammy Matzke Don Franklin Somerset GM Service Department
What do you like about our products and services?

I needed my car fixed asap and they got me in the next day. No long wait and they were very kind and understanding. Great team

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