Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 23, 2026 — Rated 10 out of 10 by A.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone has always been very nice to me personally.

Report a concern   October 23, 2026 — Rated 10 out of 10 by Charles Black Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff that are ready to serve their customers. Work completed in a timely manner.

Report a concern   October 23, 2026 — Rated 10 out of 10 by G.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Willing to make sure the customer is taken care of in whatever area the service is needed.

Report a concern   October 23, 2026 — Rated 10 out of 10 by Kasondra Barnes Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy was my favorite person ever he spent two days trying to get me a car and I appreciate it so much
Report a concern   October 23, 2026 — Rated 10 out of 10 by D.A.H.V.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

GMC
Report a concern   October 23, 2026 — Rated 10 out of 10 by Charlotte Prather Don Franklin Somerset GM Service Department
What do you like about our products and services?


Not sure
Report a concern   October 23, 2026 — Rated 10 out of 10 by Dixie Stephens Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are kind and friendly. Service quick
Report a concern   October 22, 2026 — Rated 10 out of 10 by Dan Andrews Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service personnel kept me informed on the length of time it was taking. He arranged for a driver too take me home.
I really appreciated that.
Report a concern   October 21, 2026 — Rated 10 out of 10 by James Snell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   October 21, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt and courteous. Any issues are resolved with no argument.
Report a concern   October 17, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Convenience of location
Report a concern   October 16, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly

Report a concern   October 15, 2026 — Rated 10 out of 10 by Dale Strunk Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get good service when I go to Don Franklin Chevrolet with my Silverado. They treat me in a very good professional way. I would highly recommend them to anyone needing any kind of service.
Report a concern   October 15, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly punctual and courteous.
Report a concern   October 15, 2026 — Rated 10 out of 10 by Gary Phelps Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have bought a lot of new cars here and every time has been great. My recent purchase was quick and easy. Donavan made the whole process great!!!!
Report a concern   October 14, 2026 — Rated 10 out of 10 by A.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were very prompt to address the issue with my car. Very friendly.

Report a concern   October 14, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They get the job done.

Report a concern   October 14, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They finally got faster cause just this week I just had to wait 30 minutes on a oil change

Report a concern   October 14, 2026 — Rated 10 out of 10 by E.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Enough personal to help you with your needs

Report a concern   October 14, 2026 — Rated 10 out of 10 by S.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always ready at appointment time, pleasant waiting area.
Report a concern   October 14, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous, friendly, professional, and done in a timely manner

Report a concern   October 12, 2026 — Rated 10 out of 10 by Roger Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always dose a top notch job

Report a concern   October 10, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, very competent service!!
Report a concern   October 10, 2026 — Rated 10 out of 10 by Misty Brown Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love how Adam Him went above and beyond to make a previous issue fair to me ..it was a pleasure doing business with him
I wish him much success in his business endeavors as I will be using Don Franklin for my future car needs as well as a future fleet purchase..Thank you Adam! God bless you 🙏

Report a concern   October 10, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The young man that waited on me was very kind, and helpful. Took about an hour to do the service work that I was scheduled to have done. Everything works great.
Report a concern   October 10, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice, helpful, & courteous. They complete my service timely.
Report a concern   October 10, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Employees are courteous and knowledgeable.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Roy Hall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service guy Justin he was amazing and great with all info

Report a concern   October 10, 2026 — Rated 10 out of 10 by D.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful service - friendly and polite

Report a concern   October 8, 2026 — Rated 9 out of 10 by Jeff Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is good

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