Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   June 24, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service people are always courteous, and prompt, and helpful
Report a concern   June 21, 2026 — Rated 10 out of 10 by Ezra Isaacs Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly and knowledgeable

Report a concern   June 20, 2026 — Rated 10 out of 10 by Clarence Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people I know there
Report a concern   June 19, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and friendly. Everyone was so nice. The service was done in a timely manner. Thank you all for everything. See you soon. 🙂
Report a concern   June 19, 2026 — Rated 10 out of 10 by James Kieser Don Franklin Somerset GM Service Department
What do you like about our products and services?

It has improved very noticeably
Report a concern   June 19, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

There are so many dealerships in the Don Franklin family they can always find the vehicle you are searching for.

Report a concern   June 19, 2026 — Rated 9 out of 10 by V.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

So far so good. This was our first purchase, Sept 2025, and first oil change. Only thing, it took a week to get the apartment, wonder if they that's normal. Thanks

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and efficient and eager to make sure I’m pleased.
Report a concern   June 18, 2026 — Rated 10 out of 10 by Henrietta Hughes Don Franklin Somerset GM Service Department
What do you like about our products and services?

Parts and Service where great!! I wanted a key for made. Parts made sure they had on for my vehicle. Service scheduled me in pretty quick to get it programmed.
Report a concern   June 18, 2026 — Rated 10 out of 10 by Dennis Hart Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is quick to service my car. Very prompt to get my vehicle in on time
Report a concern   June 18, 2026 — Rated 10 out of 10 by Tommy Wiley Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service personnel are great especially Justin. He always tries his best to be accommodating.

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous and prompt service.
Report a concern   June 18, 2026 — Rated 10 out of 10 by Anna Richardson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good service & very quick , very friendly & I'd recommend them to any1 anytime

Report a concern   June 16, 2026 — Rated 10 out of 10 by Patricia Poynter Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly, and dependable.
Report a concern   June 16, 2026 — Rated 10 out of 10 by Devin York Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service no issues

Report a concern   June 16, 2026 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The workers are extremely nice

Report a concern   June 11, 2026 — Rated 10 out of 10 by Farris Marcum Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of scheduling, professionalism of service advisors and pleasant atmosphere of dealership
Purchased 5 vehicles 🚗, wouldn’t go anywhere else!!!
Report a concern   June 10, 2026 — Rated 10 out of 10 by Karen Leonard Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was efficient and staff was very pleasant. Once the issue is diagnosed, they call with the recommendation and estimate for repairs.

Report a concern   June 10, 2026 — Rated 10 out of 10 by O.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the warranty

Report a concern   June 10, 2026 — Rated 10 out of 10 by Y.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great services! Polite personnel

Report a concern   June 10, 2026 — Rated 10 out of 10 by Linda Wells Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and professional people!!!
Report a concern   June 10, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is good

Report a concern   June 10, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast professional service. Friendly and knowledgeable staff and very competitive on cost
Report a concern   June 9, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jason, Adam, and Bobby were wonderful to work with. They made me feel at ease and explained everything very clearly.

Report a concern   June 8, 2026 — Rated 10 out of 10 by T.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service and customer care.I’ve recommended my friends to check u guys out

Report a concern   June 6, 2026 — Rated 10 out of 10 by W.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It was quick

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Knowledgeable people—they know what they are selling and they are dependable. Services are completed in a timely manner.
Report a concern   June 5, 2026 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service reps and techs always do a great job. Everything is explained to me in ways that I understand. They get me in and out quickly to where I do not have to spend a lot of time in the waiting area.
Report a concern   June 5, 2026 — Rated 10 out of 10 by Adam Hill Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love it ! Awesome teamwork


Privacy Policy