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Customer Testimonials
On time appointments.
Best place to buy a vehicle! Ill definitely be back
Quality of the vehicle I bought.
The service was good
Professional mixed with southern hospitality!!!
They wasn't trying to push into buying something you didn't want
I love that I can drop my vehicle off for regular service in the morning and get a call that it's ready for pickup anytime shortly after. I can leave at lunch and pick it up and not miss any time at work. Don Franklin staff are always friendly, honest, and helpful. I've been nothing but pleased with my vehicle I purchased from Don Franklin and the service I receive from Don Franklin to maintain my vehicle. I would recommend this dealership to anyone.
Ben Johnson was very nice and very easy to work with. Very helpful answers all our questions and treated us like family. I would recommend anyone to go to don franklin chevy in somerset.
Nice products with outstanding service, always able to schedule in for service appointments
Done several deals with them. All good. Easy to work with and professional staff. Great sales person
Everyone was very friendly & helpful. We are very pleased with our terrian
Very fast service!!! Easy to schedule with, don’t have to wait weeks. All that I interact with are over the top friendly! Love don franklin somerset, all reasons why I switched from don Franklin Lexington, drive the extra 30 minutes but completely worth it!
It was good. I just want to make sure Keith.Brown got his part of commission from sales off of the vehicle I purchased. Ruddy the guy that was my salesman, which was also very customer friendly, but I had dealt with Keith the last couple of time and would not have traded had I not been promised he would get 1/2 commission. I can not say enough good things about Mr. Brown. He has always been very customer friendly and I feel like he always worked to give me the best deal before and after sale.
Always made to feel like your most important customer, and the job is always done right the first time. Don Franklin service and parts department is the best in the business.
My service was easy to schedule and done on time. I was treated well.
I always use Don Franklin. They are Easy to work with and they made sure my car had what I wanted.
No pressure salesman
Excellent customer service Tracey Whitaker went above
our salesman, Tracy Whitaker, was with us from selecting a vehicle to driving it off the lot. He is truly an exceptional asset to the Don Franklin dealership. We have purchased several vehicles from him and the service we receive from him is always the best. Thank you, Tracy.
Friendly
All good
I want to thank all the service employees at Don Franklin Chevy for there support and help with our vehicles.
Thanks
First name removed
Dependable and friendly service
Friendly and courteous staff that listens to you and doesn't treat you like you don't know anything. Keeps you informed of the repair process and of anything that may come up.
Always well taken care of at the Somerset locations
Bennie Duck is the best! He always takes care of you and treats you like family!
Great service friendly people and Joe Cummins and justin cowboy burton went out of their way to get me what I wanted and worked everything out and got me the truck I wanted thanks joe and justin
Always like chevy. Don Franklin has good service. Traverse has lots of space.
Courteous people, efficient and accurate service.
The salesman gary was easy to work with. The finance person was also very good. This was the easiest new car purchase I have had. And I have had many.