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Customer Testimonials
I always get top notch service at Don Franklin Somerset GM. Repairs and services are done right the first time. Always treated well and appreciated as a customer. Always a positive experience when getting service done with the service department at Don Franklin GM in Somerset.
Friendly, fast, and quaility work keeps me coming back. Easy to deal with and knowing you are being cared for. Gteat job.
Accessibility and convenience
friendly service gets you in and out
Always helpful and can answer all my questions
Polite & efficient service.
Friendliness and good products
They always get me right in and fast service.
Justin always takes good care of us. Service is excellent.
Didn’t take long, friendly staff
Ease to work with
Very prompt and reasonably priced. Thank you all so much for the great service.
Appt happened on time and took the amount of time noted
Very affordable & when u have an appt they get u right n & get thd job done right. They explain everything 2 u that was going on with ur vehicle & they make sure whether u wan r it done or not .
Fast courtesy service
Great service, friendly staff.
Service department is awesome!!
Great service and friendly
The only reason I go here is because the service guys are so nice and my vehicle was under warranty. I think it’s bs that the dealership no longer offers loaner vehicles or a discount for using the service department when you buy a vehicle there. There is no perk to buying new or at this dealership, or for going to the dealership for service.
service writer TILLY IS ALWAYS VARY HELPFUL AND THE WORK IS ALWAYS DONE IN A TIMELY MANNER.
Fast reliable service.
Fast service fairly priced and the people were great made me feel very comfortable.
Why did they use remanufactured torque converter on my 2017 GMC Tahoe?
Timely service
Service has been unmatched on my last 2purchases. GM products are vehicles I have drove for years always been reliable. The salesman Kyle Young was off the charts.
Kyle is great to work with!
Fast, friendly service. Wait time was very reasonable! price for maintenance of vehicle was reasonable. will come again.
GM products & great friendly service. What could be better?
Always polite and friendly
Very helpful. Correct parts needed to fix any problems. Service staff very professional and courteous. Justin Tilley. Very the best service person at his job.