Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   November 22, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Parts availability good and timely service

Report a concern   November 21, 2025 — Rated 9 out of 10 by Randy Berry Don Franklin Somerset GM Service Department
What do you like about our products and services?

They definitely follow up on there service department and job completion

Report a concern   November 19, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff.. honest, dependable service.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Deonica Asbery Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Justin was very helpful as a salesperson, he was patient and explained my different options on different trucks. Also Bobby in finance was wonderful to work with.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Bill Kleckner Don Franklin Somerset GM Service Department
What do you like about our products and services?

There are plenty of service writers to ensure the wait isn’t very long. Scheduling is simple for simple service. Fortunately I haven’t had any emergent issues.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Lois Vineyard Don Franklin Somerset GM Service Department
What do you like about our products and services?

Top notch products. Except your windshield wipers. The ones I got last month at Russell Springs are terrible.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Jon Stroud Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department at Don Franklin GMC is outstanding. I always take my truck there to get worked on. The prices for service is compatible with other places so I’d much rather take it there for the quality assurance.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Michael Prater Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service

Report a concern   November 19, 2025 — Rated 10 out of 10 by Paul Cooley Don Franklin Somerset GM Service Department
What do you like about our products and services?

The personal attention from the members of the service department.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Coleen Pennington Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle Young was amazing and up front and honest !

Report a concern   November 19, 2025 — Rated 10 out of 10 by Laverne Winstead Don Franklin Somerset GM Service Department
What do you like about our products and services?

Employees are very friendly and eager to accommodate their customers. Service and sales representatives are excellent

Report a concern   November 19, 2025 — Rated 10 out of 10 by Connie Burks Don Franklin Somerset GM Service Department
What do you like about our products and services?

You do what I need and do it with care I've never been disappointed Thank you 😊

Report a concern   November 19, 2025 — Rated 10 out of 10 by Danny Delaughter Don Franklin Somerset GM Service Department
What do you like about our products and services?

That your company uses genuine AC Delco products

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was very prompt, took less time than I anticipated. Everyone was courteous and friendly. Good follow-up on customer satisfaction.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Steve Floyd Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff very friendly.Great service.

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are all nice

Report a concern   November 18, 2025 — Rated 10 out of 10 by P.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They're prompt friendly very helpful always go above and beyond!

Report a concern   November 18, 2025 — Rated 9 out of 10 by G.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

All the service people i met have been very nice

Report a concern   November 18, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great job on chevy trucks and very helpful service dept.

Report a concern   November 18, 2025 — Rated 10 out of 10 by H.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good selection of cars
Friendly service

Report a concern   November 17, 2025 — Rated 10 out of 10 by K.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great car and Cowboy made it quick and easy I highly recommend him to anyone looking to buy a vehicle.

Report a concern   November 16, 2025 — Rated 10 out of 10 by Danny Ford Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient service always friendly

Report a concern   November 15, 2025 — Rated 10 out of 10 by V.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Once we get an appointment they are always quick at getting us in and finished.

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Most of the time everything is fine .Ihave bought the last 3 cars off of you but this last I am not happy with Ihave been waiting on parts since September and it’s getting ridiculous .Ian not happy at all.It should not take that long.

Report a concern   November 15, 2025 — Rated 10 out of 10 by K.I. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

John Wagers was great sales man.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Nicholas Holder Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was quick, and staff is very friendly. Highly recommended.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Heather Stephens Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always helpful and eager to assist

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and convenient

Report a concern   November 14, 2025 — Rated 10 out of 10 by Dennis Hart Don Franklin Somerset GM Service Department
What do you like about our products and services?

We purchased a Buick enclave this year. The purchase and service has been great.

Report a concern   November 13, 2025 — Rated 9 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

No pressure to purchase products is good.

I feel like the workers are very knowledgeable in regards to service of my vehicle


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