Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   July 31, 2023 — Rated 10 out of 10 by Christy Underwood Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Smooth easy transaction. Marc was very knowledgeable and honest. We were able to quickly make a deal and the financial end was just as smooth and quick. The Don Franklin Family is outstanding! The only place I will purchase a vehicle.

Report a concern   July 28, 2023 — Rated 10 out of 10 by April Nalle Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Joe Cummings and Justin Burton makes it feel like home! We trade every year and they are always willing to help in any way!
Report a concern   July 25, 2023 — Rated 10 out of 10 by M.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great customer service!
Report a concern   July 14, 2023 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I love my truck

Report a concern   July 13, 2023 — Rated 10 out of 10 by D.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The people that work there are amazing and always willing to help. Products not so much. I have bought several cars from here and not had much luck with them. Buy I don't think it's don Franklin's fault. And everyone that I have worked with has been very helpful.

Report a concern   July 10, 2023 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly service. Friendly employees
Report a concern   July 8, 2023 — Rated 10 out of 10 by K.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice and friendly staff.

Report a concern   July 6, 2023 — Rated 10 out of 10 by L.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

It was an easy process. The employees were very nice.

Report a concern   July 6, 2023 — Rated 10 out of 10 by Kathleen Vaughn Don Franklin Somerset GM Service Department
What do you like about our products and services?

Got in on time…work done in a timely manner…staff was efficient

Report a concern   July 5, 2023 — Rated 10 out of 10 by S.D. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Absolutely love my new equinox

Report a concern   July 5, 2023 — Rated 10 out of 10 by Timothy Croxton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality, friendly and affordable service.

Report a concern   July 5, 2023 — Rated 10 out of 10 by C.H. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great

Report a concern   July 5, 2023 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great
Report a concern   July 4, 2023 — Rated 10 out of 10 by Larry Wilham Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people and the vehicles

Report a concern   July 1, 2023 — Rated 10 out of 10 by Jordan Walters Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin has always been great to me, along with the staff helping out in away they can.

Report a concern   July 1, 2023 — Rated 10 out of 10 by R.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

John Wagers was a pleasure to work with! Thanks!
Report a concern   July 1, 2023 — Rated 10 out of 10 by Kathy Beasecker Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were ready for my appointment. The waiting area was clean. Coffee was good and free. Both people I talked with were very courteous.
Report a concern   July 1, 2023 — Rated 10 out of 10 by A.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly working staff
Report a concern   June 30, 2023 — Rated 10 out of 10 by Jessi Spradlin Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

10 out of 10
Report a concern   June 30, 2023 — Rated 9 out of 10 by Joe Gossett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast appointment with complete service. Info: odometer indicator reads "time for an oil change"

in months short of milage. Maybe that can be changed the next 5,000 miles service?

thanks, joe
Report a concern   June 30, 2023 — Rated 10 out of 10 by Mindy Hall Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The honesty of the salesman and the finance dept. and the service after the sale. Friendly not pushy salesmen.

Report a concern   June 30, 2023 — Rated 10 out of 10 by Chrystal Marcum Don Franklin Somerset GM Service Department
What do you like about our products and services?

I love my Chevrolet and plan to buy another one in the near future
The service department is always available and ready to answer any questions I have.
Everybody is always friendly but yet professional.
Report a concern   June 30, 2023 — Rated 10 out of 10 by Dennis Karr Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

service is great
Report a concern   June 29, 2023 — Rated 10 out of 10 by Frankie Smith Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I was very pleased with the service I received while purchasing a new truck
Report a concern   June 28, 2023 — Rated 10 out of 10 by John Ware Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get service.

Report a concern   June 28, 2023 — Rated 10 out of 10 by S.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Treat you good.
Don't have to wait too long.
Report a concern   June 27, 2023 — Rated 10 out of 10 by Joseph Henson Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

They man that helped us was amazing and very nice and straight forward and we was so thankful for how he treated us.

Report a concern   June 27, 2023 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great truck service department. Thank you for expert great service!
Report a concern   June 27, 2023 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Oil change
Report a concern   June 27, 2023 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly.

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