Customer Testimonials

Professional and courteous

Very friendly and will work with you

Mike Prewitt was super helpful and understanding! He made me feel completely welcome and was extremely reasonable. Not only him, but the entire staff. We drove from Indiana to do business with this dealership and I would do it again. If you want a great vehicle purchase experience, you’ve found the right place!

At Don Franklin Chevrolet Buick GMC I was treated with respect and made to feel comfortable in asking questions and voicing any concerns that I had. The sales consultant that I worked with was Brandon Swanner.

Friendly atmosphere

Time! when they say they can get you in at a set time, they do. I want to thank Benie.for being so helpful..

Everyone was very helpful and took care of me in a professional and timely manner.

Kyle young was awesome !

Have nice a well trained employees

I really liked Mike Pruitt he was honest with us and took time to explain everything. I’m very happy with my purchase.

Thanks again Mike appreciate your helping finding me truck.

Keeping appointments and getting you in and out.

I bought my truck from you in 2015. Brand new. You have serviced it every time. Very professional very nice. Just a great place. The only bad thing I have to say is I payed my truck off early so the insurance person was suppose to give me a refund on my extra insurance I had bought. And I couldn’t get him to give it to me. So I never got my money. But your service dept. is wonderful.

great customer service great people

Fast and friendly

This is fourth dealership I've dealt with in the past 4 years when it comes to purchasing new vehicles. I can speak from this personal experience that sales people have become even less personable than ever before, however my experience at Don Franklin Auto on
345 South Highway 27 Somerset, Kentucky was the best experience I've had so far. My sale's person, Jon Wagers, went above and beyond what I was expecting. He and the team at this location did everything in their power to secure my loan, while also giving me what I felt was a fair trade on my current vehicle. While I finished up with the financial paperwork side of things, Jon took the time to remove my floor liners and personal touches I had on my current vehicle to my new one. It actually took by surprised when I open the door to my new vehicle because I felt like I was truly getting into MY vehicle. I highly recommend this dealership for anyone looking for a team of people that will treat you like life long customers and friends.

All been partial to Chevrolet and so far I've had good dealings with the car dealer

Friendly staff

Service was completed as requested and everything was good.

Justin Tilley at the counter did an exceptional job in making sure we were taken care of. One step ahead all the time

Speed and excellent work.

Salesmen were extremely awesome! Building was clean and the inventory was great we had a hard time choosing. 😊

The fast service

Joey was very helpful and kind. Will be sending anyone we know to him for their next vehicle.

check my battery and saw i needed a new one and called me

It was great and they treated me like family

I am very pleased with the service there. They are always very polite and always do a great job at a reasonable price.

Huge selection, great customer service! Mike Prewitt went above and beyond to get me a great deal on the truck I wanted!

Every one did a great job

Friendly staff….Marc Anderson was great to work with. Highly recommend

Very poor service and very unorganized and very unprofessional