Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   December 21, 2022 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality, trade-in value
Report a concern   December 20, 2022 — Rated 10 out of 10 by G.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department is outstanding.

Report a concern   December 20, 2022 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality, kindness and quick

Report a concern   December 20, 2022 — Rated 10 out of 10 by T.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

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Report a concern   December 20, 2022 — Rated 10 out of 10 by L.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Timely efficient and professional

Report a concern   December 20, 2022 — Rated 10 out of 10 by S.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

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Report a concern   December 19, 2022 — Rated 10 out of 10 by Rachel Baker Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, great employees. The people I worked with did everything they could to get me the best deal and best service. No complaints!
Report a concern   December 19, 2022 — Rated 10 out of 10 by Wanda Guinn Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality comfort stylish

Report a concern   December 19, 2022 — Rated 10 out of 10 by Wesley Porter Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was able to work my trade from 160 miles away. Talking to Jon for the most part and Kyle the day of my trade as Jon was off.
Report a concern   December 19, 2022 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I am definitely a GM fan thanks largely to don Franklin gm in somerset. The staff is very knowledgeable and the service department is awesome.

Report a concern   December 16, 2022 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Speed of service was excellent. Will definitely go back when service interval is due.
Report a concern   December 15, 2022 — Rated 10 out of 10 by H.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

COMPLETED WORK QUICKLY AT A FAIR PRICE. WE THOUGHT WE WOULD NEED NEW BRAKE ROTORS BUT WHEN WE PICKED UP THE TRUCK, THEY SAID THEY WERE ABLE TO HAVE THE OLD ONES TURNED WHICH SAVED US MONEY.
Report a concern   December 14, 2022 — Rated 10 out of 10 by Daniel Jones Don Franklin Somerset GM Service Department
What do you like about our products and services?

They took care of everything quick and was knowledgeable

Report a concern   December 14, 2022 — Rated 10 out of 10 by T.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

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Report a concern   December 14, 2022 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good Business,respect to the customer.
Report a concern   December 14, 2022 — Rated 10 out of 10 by D.R. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Good service with no hassle.

Report a concern   December 13, 2022 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

good vehicle's but the service is excellent. I am always impressed with it and how special I am made to feel.

Report a concern   December 13, 2022 — Rated 10 out of 10 by Mark Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very easy to work with and was 100% honesty
Report a concern   December 12, 2022 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Overall experience was great

Report a concern   December 10, 2022 — Rated 10 out of 10 by Wesley Porter Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I called, didn't have to be there, from 160 miles away. We talked, haggled, Jon and Kyle both along with others I never met worked hard for discounts and I got some of them. Again 160 miles away, I was happy with the deal we worked up but thought, when I actually get there, this will all change, but it DID'NT change. It stayed exactly the same! Kyle continued to work to get me another discount. I was prepared to blow up when the "DEALER CHARGE" was thrown into the mix, but it never happened. I paid EXACTLY the price we agreed to on the phone 160 miles away. Everyone at the dealership was extremely nice and it had a Christian atmosphere. When I drove away for the only time that I can ever remember, I actually felt 100% happy about everything that took place.
Report a concern   December 9, 2022 — Rated 10 out of 10 by Peggy Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service. Clean and very updated waiting area.
Report a concern   December 9, 2022 — Rated 10 out of 10 by J.G.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great People to work with!
Report a concern   December 9, 2022 — Rated 10 out of 10 by D.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is always prompt and rofessional
Report a concern   December 8, 2022 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your service department is awesome. They explain well what is wrong with your vehicle. The ones who have been with you several years answer questions honestly and timely.

Report a concern   December 8, 2022 — Rated 10 out of 10 by K.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The vehicle is great. The service reps are always great and make sure that my vehicles are taken care of.
Report a concern   December 8, 2022 — Rated 10 out of 10 by K.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love the service.

Report a concern   December 7, 2022 — Rated 10 out of 10 by V.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very efficient sales team. Took the necessary time to explain the new features of the truck during delivery.
Clean up crew could be a little more particular. (Tires and glass) Overall great experience so far.

Report a concern   December 6, 2022 — Rated 10 out of 10 by J.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

We were recommended by a friend, and we was not disappointed with their service. We were treated so kindly. Tracy Whittaker was our salesman and he was super great we couldn’t of had better. Their showroom and offices were very clean and attractive. I would be proud to recommend them. Also got to meet Joe Cummins, general manager and we had a great chat of people we both new.

Report a concern   December 5, 2022 — Rated 10 out of 10 by Justin Burton Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great service, great people.
Report a concern   December 5, 2022 — Rated 10 out of 10 by William Sams Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always happy with product and people at dealership are always helpful and courteous. Thanks again.

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