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Customer Testimonials
Great service department. Friendly employees
very friendly. and care about taking care of you.
My husband and I have bought 4 vehicles from Don Franklin London and will continue to use them as our first choice when buying an automobile.
I called for an oil change, was asked if I could be there in less than an hour. I said I was on my way home from work and I could stop by. The gentleman told me to be careful and he would see me shortly. Waited less than an hour for my car to be serviced. My car was washed and waiting on me in a heated garage. Top notch service! I wouldn't dream of going anywhere else! Other places need to step up their game!
Very prompt and very nice
Friendly faces and always willing to help!! Bobby Ayers always goes above and beyond to help customers,will definitely be a customer for life!!
Prompt and friendly. Reasonably priced.
Very nice and professional staff
Great service fast and friendly. Did not add things i did not need.
Don Franklin was the most nices people and they help with ever need that could I would recommend them to anyone
The person who checked me in was very friendly and helpful made sure I received the service on my edge I needed.
Good friendly service
And good deals on buying autos
The staff is very friendly and helpful. We were treated so well. I would highly recommend Don Franklin Ford to all of my family and friends!
Great service
Had a great online purchase. My sales person went above and beyond to find what I wanted and could afford. Thank you all so much.
Efficient and on point.
Staff was friendly and very fast.
Always fantastic at the London location! Needed a last minute oil change, and they got me in and out in no time! Friendly service.
The service department treat me great. I would recommend them to anyone. Mike Berry.
Kevin was great to work with and quick to respond and answer questions.
Fast and friendly
Fast & friendly
Very attentive to our needs with a courteous and kind staff!
Everyone seems to know what they are doing. They have always taken care of my
autos.
The salesman was very easy to deal with and the experience was simple and quick
We were treated so wonderful!! Our new truck rides so well!! We will definitely be back and being recommending Don Franklin to our family and friends!!
Awesome sales staff ! Done most of mine online this time because of time issues and Kindra picked me an amazing truck ! Don Franklin has been my choice the last 2 vehicles I have purchased. Thank you for taking care of all my needs
Friendly
Always pleasant to work with and quick to address problems.
Friendly and professional staff. Work performed correctly and in a timely manner. I have been a dealership technician and I know when games are being played by a service department, your dealership does not play games. You run a good straight service department.