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Customer Testimonials
Your staff is very friendly and knowledgeable. They go at least one step above to insure the customer is satisfied. Would recommend your service department to anyone.
You had 3 of the he vehicle I was looking for and the King Ranch Truck was not easy to find.
My sales rep is the best, her name is Kindra and she always gets me what I want
Fast friendly service
People at the Dealership are very friendly and easy to work with.
Speedy service and friendly staff
This was not our first vehicle bought from a Don Franklin dealership. We’ve always been treated fairly and honestly. I would recommend them to anyone. Their service department is excellent also. We very much enjoyed working with our salesman Michael “Cornbread “ Smith.
Very friendly service & their salespeople are on top of their game when it comes to get you in your car! We are absolutely pleased with our purchase.
Prompt Courteous Service! Staff Always Willing To Go Above And Beyond For Their Customers.
Quick
They get the job done!!
Very satisfied, makes 4.trucks I bought over the years. Good people.
Kindra was very fast and efficient in getting me what I want
Staff is friendly and explain everything very well.
Excellent/professional service provided during a recent purchase of a new vehicle. Tyler Marcum was great! Will definitely be referring anyone looking to purchase.
All the employees are nice and courteous. Always feel confident service department does good job.
The entire process was seamless, starting with scheduling my appointment, which was incredibly easy and convenient. When I arrived at the facility, I was greeted warmly by the staff, and they made me feel right at home.
Not only was the repair work outstanding, but the communication throughout the process was also exceptional. They kept me informed about the progress of the repair, explaining everything in a way that I could understand, which I really appreciated.
Friendly atmosphere
Great service great personnel!
Very friendly
The communication from the service department rep to me on what I need to when it will be in
Personable and open communication
Friendly and fast service
From start to finish the process was smooth and the people were fantastic! Raleigh and company went above and beyond.
We like the dependable trucks ford tough
Quick and efficient service always!
Everyone tries to help
Very warm greeting and pointed out several things that were recommended for the mileage.
Fast, friendly, professional service. Always get my car serviced within a week of calling for an appointment. They take it in immediately and we are done and gone in less than an hour from arrival! This is just one of the reasons we drive from Hazard to London for all our Ford vehicle buying and service!
Great service