Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 30, 2022 — Rated 10 out of 10 by T.T. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and does not take long to get an appointment. Nice place to wait.

Report a concern   December 30, 2022 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is always friendly and helpful. If anything is found, it's explained to us immediately. Only negative was with my last visit but it was a time issue.
Report a concern   December 29, 2022 — Rated 10 out of 10 by T.M. Don Franklin London Ford - Service
What do you like about our products and services?

It's a horrible process to get to talk to anyone with logic or common sense to get scheduled. But once you get connected with the right people (Larry, Ben, Robbie and Ryan, and one of the general managers whose name I didn't catch) then they do good work.

Report a concern   December 29, 2022 — Rated 10 out of 10 by Deanna & James Partin Don Franklin London Ford - Service
What do you like about our products and services?

The service is amazing and they are so friendly. Greets you as you come in the door Tells you bye see you next time.

Report a concern   December 29, 2022 — Rated 10 out of 10 by P.T. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service!
Report a concern   December 29, 2022 — Rated 10 out of 10 by Christina Smith Don Franklin London - Sales
What do you like about our products and services?

Tyler Thacker was an amazing salesman. He was straight forward and honest about what we could and could not do as far as meeting our requests.

Report a concern   December 27, 2022 — Rated 10 out of 10 by Zachary Jensen Don Franklin London Ford - Service
What do you like about our products and services?

Great service at a great price. I stopped in to get my oil changed and Jake in the service department took very good care of me. Very professional establishment!!!! I will for sure be back for all my repair needs.
Report a concern   December 27, 2022 — Rated 10 out of 10 by Marlene Hoskins Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The salesman I worked with Larry Hoskins was very helpful and very friendly

Report a concern   December 27, 2022 — Rated 10 out of 10 by L.C. Don Franklin London Ford - Service
What do you like about our products and services?

The people and the service.

Report a concern   December 23, 2022 — Rated 10 out of 10 by J.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Smooth transition to purchasing my vehicle

Report a concern   December 23, 2022 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

easy to get convenient appointment. great service. wish now that I purchased my latest vehicle from there so they could cover my warranty work as well.
Report a concern   December 22, 2022 — Rated 10 out of 10 by W.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Car guy here, y’all have cars

Report a concern   December 22, 2022 — Rated 10 out of 10 by B.O. Don Franklin London - Sales
What do you like about our products and services?

Friendly salesman and staff.
Report a concern   December 22, 2022 — Rated 10 out of 10 by Quentin Smith Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   December 22, 2022 — Rated 10 out of 10 by Susan Hodges Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was so kind and took excellent care of my car.
Thank you
Susan Hodges
Report a concern   December 22, 2022 — Rated 9 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Quality

Report a concern   December 21, 2022 — Rated 10 out of 10 by G.A. Don Franklin London Ford - Service
What do you like about our products and services?

We were treated respectfully and with professional staff

Report a concern   December 21, 2022 — Rated 10 out of 10 by S.C. Don Franklin London Ford - Service
What do you like about our products and services?

They are very professional.
Report a concern   December 21, 2022 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

Timely
Report a concern   December 19, 2022 — Rated 10 out of 10 by Sammi Stone Don Franklin London - Sales
What do you like about our products and services?

Quick and easy buy! No pressure!

Report a concern   December 19, 2022 — Rated 9 out of 10 by A.B. Don Franklin London - Sales
What do you like about our products and services?

Easy transaction and I'm satisfied with the car.
Report a concern   December 19, 2022 — Rated 10 out of 10 by R.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly service.

Report a concern   December 15, 2022 — Rated 10 out of 10 by Jimmy Gray Don Franklin London Ford - Service
What do you like about our products and services?

The best! Service manager the best!!!
Report a concern   December 15, 2022 — Rated 10 out of 10 by Mike Gilliam Don Franklin London Ford - Service
What do you like about our products and services?

Great staff. Easy to deal with. The way buying a car should be. They will go the extra mile to earn and keep your business.

Report a concern   December 15, 2022 — Rated 10 out of 10 by P.W. Don Franklin London Ford - Service
What do you like about our products and services?

All techs and sales associates are friendly and trustworthy.

Report a concern   December 15, 2022 — Rated 10 out of 10 by Colston Allen Don Franklin London Ford - Service
What do you like about our products and services?

The people are nice and friendly fast service

Report a concern   December 15, 2022 — Rated 10 out of 10 by Fred Slone Don Franklin London Ford - Service
What do you like about our products and services?

They do a good job

Report a concern   December 15, 2022 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

did ok this time

Report a concern   December 14, 2022 — Rated 10 out of 10 by Ronald Creasy Don Franklin London Ford - Service
What do you like about our products and services?

Fast and efficient

Report a concern   December 14, 2022 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

Always work me in and no waiting. Great service

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