Customer Testimonials

We love our car sales person Larry was so pleasant and walked us through all we needed to do we have had our Car about 2 months and had our 1st done again taken care by everyone very well satisfied with our chose and the excellent service at London Ky Don Franklin sales and service.

Great service and product, s great place to shop

Vehicle was fixed in a timely manner. Very professional

Efficient, courteous service.

Quality of service and wonderful people

I felt they did everything they could to make it a good experience.

Very nice salesman and financial guys.

love dealing with those guys

great people

Very well pleased nice doing business with them

I was very happy With the entire process. Everything went smoothly.

They keep a good tight schedule and I’m in and out of there quickly. Service guys are friendly and helpful. I like that I get my car washed.

Good service department. They get back with you.

As good as always, no complaints.

Friendly, prompt and I like doing business with you all !!

Everyone is courteous and they do a great job communicating

I have always got really good service. They get you out in a very reasonable amount of time. All employees are extremely friendly and nice. Couldn’t ask for better. Been coming for several years. Do not plan to change.

After purchase service

Good people and good service!

Always on time and very professional.

Kindra was amazing! She makes the entire car buying process so simple, from start to finish. I will only buy vehicles from Don Franklin!

Polite service members and dependable work

Always good

I like that your product meets my need in size and power, but most of all I liked all the guys that played a roll in my transaction: Steve, Derek, Tyler, and Lonnie in the London Store. Each of them are a 10 with me!

Was quick today

Love Jacob our service advisor, always keeps me up to date

Everything

Excellent service all the time

I enjoy being a loyal customer for Don Franklin. They have great customer service and treat me like family. I had an appt scheduled for 8:00am yesterday and as soon as I walked in they took care of me instantly and treated me with a warm welcome and it literally only took them 45 mins to complete a full works package which includes oil change, tire rotation and full check up. I recommend anyone to go to Don Franklin.

Quick and easy