Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   March 14, 2023 — Rated 10 out of 10 by Sherry Bussell Don Franklin London - Sales
What do you like about our products and services?

Everything was very organized and trouble free. Love Kindra
Report a concern   March 13, 2023 — Rated 10 out of 10 by O.S. Don Franklin London Ford - Service
What do you like about our products and services?

Great service! Fast and Friendly!
Report a concern   March 13, 2023 — Rated 10 out of 10 by B.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Love that all my questions are answered and the customer service is excellent

Report a concern   March 13, 2023 — Rated 10 out of 10 by L.G. Don Franklin London Ford - Service
What do you like about our products and services?

All the staff is very friendly and kind and they work very quickly to fix your vehicle and good price
Report a concern   March 12, 2023 — Rated 10 out of 10 by S.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very quick and friendly!

Report a concern   March 11, 2023 — Rated 10 out of 10 by Chris Tomerlin Don Franklin London - Sales
What do you like about our products and services?

The best service and salesman I’ve ever delt with.
Very friendly and they really care about there customers no matter who you are
Report a concern   March 11, 2023 — Rated 10 out of 10 by David Gage Don Franklin London Ford - Service
What do you like about our products and services?

Always great service, Techs and staff.

Report a concern   March 10, 2023 — Rated 10 out of 10 by K.I. Don Franklin London Ford - Service
What do you like about our products and services?

Always quick and friendly
Report a concern   March 10, 2023 — Rated 9 out of 10 by Jonas Stevens Don Franklin London Ford - Service
What do you like about our products and services?

Service Department was very helpful, friendly and fast in fixing my 2019 Ford Ranger.

Report a concern   March 9, 2023 — Rated 10 out of 10 by C.P. Don Franklin London - Sales
What do you like about our products and services?

great customer service. fair prices. very friendly.
Report a concern   March 8, 2023 — Rated 10 out of 10 by B.D. Don Franklin London Ford - Service
What do you like about our products and services?

Time frame of getting in an getting out for a job well done. In
Report a concern   March 7, 2023 — Rated 10 out of 10 by T.C. Don Franklin London Ford - Service
What do you like about our products and services?

Always get great service at DF Ford in London. A very good group of employees at this location
Report a concern   March 7, 2023 — Rated 10 out of 10 by Mary Butler Don Franklin London Ford - Service
What do you like about our products and services?

They do a good job.
And get you in and out plus very friendly!!
Report a concern   March 7, 2023 — Rated 10 out of 10 by Benny Fugate Don Franklin London Ford - Service
What do you like about our products and services?

Great Service! No waiting
Report a concern   March 7, 2023 — Rated 10 out of 10 by Donna Bowling Lakes Don Franklin London Ford - Service
What do you like about our products and services?

Friendly workers
Report a concern   March 6, 2023 — Rated 10 out of 10 by Jimmy Gregory Don Franklin London Ford - Service
What do you like about our products and services?

Love my Lincoln! You always service my car when needed. Very prompt and courteous employees in the service dept. Thank you.
Report a concern   March 6, 2023 — Rated 10 out of 10 by T.R. Don Franklin London Ford - Service
What do you like about our products and services?

Love your products and staff!

Report a concern   March 3, 2023 — Rated 10 out of 10 by R.D. Don Franklin London Ford - Service
What do you like about our products and services?

Your personnel are very kind and respectful.
That’s the main reason my wife and I bring our F150 and our Fusion back for regular maintenance.
Report a concern   March 3, 2023 — Rated 9 out of 10 by D.P. Don Franklin London Ford - Service
What do you like about our products and services?

Efficient and reasonably priced
Report a concern   March 3, 2023 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Service was excellent. Work was completed in a timely manner..
Report a concern   March 1, 2023 — Rated 10 out of 10 by Jamie Swanigan Don Franklin London - Sales
What do you like about our products and services?

Amber Allen was awsome and did everything she could as quick as she could!! I have had the best experience in buying a car with her so far would like to thank her for all she did!!
Report a concern   March 1, 2023 — Rated 10 out of 10 by Donna Bowling Lakes Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good vehicles snd service department is great.

Report a concern   February 28, 2023 — Rated 10 out of 10 by Natasha Roberts Don Franklin London Ford - Service
What do you like about our products and services?

The trucks great and warranty

Report a concern   February 28, 2023 — Rated 10 out of 10 by S.H. Don Franklin London Ford - Service
What do you like about our products and services?

Dependable for the long run time and time again.
Report a concern   February 28, 2023 — Rated 10 out of 10 by Janna Sasser Don Franklin London Ford - Service
What do you like about our products and services?

Just very nice people very accommodating!
Report a concern   February 28, 2023 — Rated 10 out of 10 by M.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fast deals made and out the door Raleigh is a good sales person goes above and beyond to help the customer

Report a concern   February 27, 2023 — Rated 9 out of 10 by T.G. Don Franklin London Ford - Service
What do you like about our products and services?

They no longer wash my vehicle.
Report a concern   February 27, 2023 — Rated 10 out of 10 by N.G. Don Franklin London - Sales
What do you like about our products and services?

The staff was great to work with.

Report a concern   February 27, 2023 — Rated 10 out of 10 by Priscilla Smith Williams Don Franklin London - Sales
What do you like about our products and services?

Larry Hoskins is very attentive and works hard to get what I am looking for. He’s not pushy at all. Very honest. It was a breeze from the time I entered the dealership to when I left. Helpful, friendly and helped me get the best deal for what I was looking for. Thank you so much! I'll definitely be a repeat customer and will send friends and family your way.
Report a concern   February 24, 2023 — Rated 10 out of 10 by Sarah Prewitt Don Franklin London Ford - Service
What do you like about our products and services?

The associate in service that waited on me was so nice. He answered all my questions/concerns. Extremely helpful!


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