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Customer Testimonials
prompt, friendly and professional service at a fair price.
Raleigh was very helpful. He listened and helped me find a car to meet my needs.
I like how quick I get in and out for an oil change.
Great place to buy great service
Kevin was excellent; he worked with me to find the best vehicle to fit my budget and my needs. I would definitely recommend this dealership and this sales person.
Excellent service, highly recommend Don Franklin Ford London KY
Good bunch of people working there!
Especially, Robby. Very professional and always makes sure my truck is taken care of!
Fast and reliable.
I can always get my appointment when I need it. The service advisors are always helpful.
Good product and good service
Courtesy and the way they explain what they found and speed of service
The price was very reasonable and the service was great!
Great dealership. Great personnel. And good deals on cars
Great service with friendly smiles.
Good service there fast to get it done don’t have to wait long
They are quick
Took my truck in for the first service and was very pleased. Service department did not try any funky business like other dealerships I have experienced in the past. My service was completed in a timely manner and I would highly recommend to all my friends and family.
In and out with awesome service
Staff are friendly and the mechanics know what they are doing! Very clean also, everything is A1 there:)
The staff is friendly and very helpful. Kevin Caudill did a great job and found what I believe will be a great ride for a long time.
Don Franklin in London Ky. Has to be my most favorite place to take my truck too. Quick and easy to get in for service with smiling faces. Would highly recommend them to anyone. Will be coming back for future services.
Easy, professional, and knowledgeable staff. Get to the point and get out of there in less than 2 hours is a win!
The product has always been in my family was the brand of car I bought as a first one in 1959
Was not pushing
Friendly service...quick and dependable
I found a vehicle I liked in another town. They relocated the vehicle for me to my hometown and went above and beyond to meet my needs.
The Don Franklin Lincoln dealership in London has great service and nice atmosphere
Very polite and professional
Efficient, knowledgeable mechanics

Reliable and fast.