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Customer Testimonials
Service was quickly scheduled. They took my car back right away. I didn’t have to wait very long. They did exactly what I requested to be done. The staff was courteous and friendly while at the same time professional. I was treated with respect which is rare these days. So, I thank you for your service and I will definitely return for future service needs.
Friendly atmosphere, on top of things to be checked out if I ask.
parts and service are great
Salesman nick name Cornbread is the reason I bought a Ford Mustang. You done good when you hired him. Need more like him. Down to earth country boy that knows how to approach you and talk. Between him and no shoes guy up front lol you have a great team and I will be back.
Straight forward
Friendly staff and time efficient. I especially like the car wash with the oil change.
Service is very professional and wonderful. Products are reasonable in price.
Ford makes a great truck Service was good
Straight shooters.
The service was great and fast plus they make you feel welcomed there
Service department is very efficient.
Everything was great!
We were very pleased with our sales and finance persons dealing with sales transaction. Thanks to kebpnera, Doug and Amber.
Friendly,helpful service
Great service & very informative.
Very friendly and respectful
You got me in and out quickly, not much to look at on your lot.
Justin Lunsford my salesman was super helpful in finding what I wanted in the budget I told him. He didn’t pressure me into anything at all. Super good guy!
My oil was changed and the battery checked. It was noted that the battery was showing lower charge than it should be. I brought .y vehicle in the next day to recharge then recheck it. All was done as quickly and efficiently as possible. And, I'm good to go wherever i need to go.
They where friendly an real good about working on getting what we wanted
So far everything they have done
Quick and great!
BEST General Manger i have ever met.
Got involved right from the start.
Very smart and very kind.
Would only buy and service here because of Gary Marvich.
The response to my online inquiry. The assistance of the salesman and the service provided during the process of buying my new truck
I am a big fan of Don Franklin Ford. Always trust their parts and services. I have never had
a problem with any service they have done for me. Love being able to schedule an appointment.
Courteous and friendly people.
Inventory
Everyone is great each time we go. Great service, friendly, excellent all around.
The attentiveness and patience of my sales rep Derek Akers
I like the fast and friendly service
I traveled from Atlanta, Georgia to London, Kentucky to purchase my 2023 Ford Explorer Timerline Edition. My sales advisor, Amber Allen was EXCEPTIONAL!!! She walked me through the process from start to finish and answered any questions; as well as, addressed any concerns quickly and efficiently. The Finance Manager, Doug, did a fantastic job with my paperwork, as well. The entire process was completely SEAMLESS and literally took less than an hour to complete!! I would highly recommend Don Franklin Ford to anyone in the market to purchase a new vehicle.