Customer Testimonials

Very well pleased nice doing business with them

I was very happy With the entire process. Everything went smoothly.

They keep a good tight schedule and I’m in and out of there quickly. Service guys are friendly and helpful. I like that I get my car washed.

Good service department. They get back with you.

As good as always, no complaints.

Friendly, prompt and I like doing business with you all !!

Everyone is courteous and they do a great job communicating

I have always got really good service. They get you out in a very reasonable amount of time. All employees are extremely friendly and nice. Couldn’t ask for better. Been coming for several years. Do not plan to change.

After purchase service

Good people and good service!

Always on time and very professional.

Kindra was amazing! She makes the entire car buying process so simple, from start to finish. I will only buy vehicles from Don Franklin!

Polite service members and dependable work

Always good

I like that your product meets my need in size and power, but most of all I liked all the guys that played a roll in my transaction: Steve, Derek, Tyler, and Lonnie in the London Store. Each of them are a 10 with me!

Was quick today

Love Jacob our service advisor, always keeps me up to date

Everything

Excellent service all the time

I enjoy being a loyal customer for Don Franklin. They have great customer service and treat me like family. I had an appt scheduled for 8:00am yesterday and as soon as I walked in they took care of me instantly and treated me with a warm welcome and it literally only took them 45 mins to complete a full works package which includes oil change, tire rotation and full check up. I recommend anyone to go to Don Franklin.

Quick and easy

Don Franklin will go above and beyond to make sure that you leave a satisfied customer. Even if it means you stay past closing time in which we did. Me and my daughter left with a vehicle and we are extremely satisfied.

Amy, Kevin and Misty were all over it every time, great service.
We appreciate doing business with everyone.
Thanks for your attention to our traveling needs Keven. All worked out well. Jo loves her new truck LOL

Take care and if you decide to get real on the price of the GT 500 in the show room, Let me know!
Thanks
Bob

Excellent Service team, from the counter to the complication of the service being provided. They give you updates if something needs replaced that day or in the days to come. I am confident that you will be satisfied with Don Franklin Ford Service Department. Give them a try!!

Always friendly and speedy service. They explain any problems in detail.

Everything always goes good

just great

Fast and friendly

Prompt,friendly, and courteous

Nice people
Professional